Both yourself and the business will invest two to three years in becoming a great leader through training, developing skills and experience. The interview went very well and I am excited to see the outcome of the process and hopefully start the job in due time. Roleplay. Two stage process and introductory call. Avoid this god awful company. interviewer was nice. Date of experience: February 13, 2023. Followed by a tour of the premises. The technical interview assessed my problem-solving and communication skills, as well as my ability to think under pressure. They even sent someone to look at it in Jan and have ignored it since. Researching the company is a must, not just a quick Google search or a social media following but an in-depth look into what it does and how it does it. The first two are MC questions. Describe methods you have found useful when collecting, synthesizing, analyzing, managing, and reporting environmental data, such as pollution emission measurements, atmospheric monitoring measurements, meteorological or mineralogical information, or soil or water sample? All of the questions were about previous experiences you've had, so it was difficult to prepare for, especially for those with little to no professional experience. They are very supportive. Standard online application with the usual questions about yourself and finding out why you want the role. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. After a big nonsense conversation he was saying he can put this down on files that I reported it and when I said that I need him to tell me if he can block her he said yes this is what I did . The start date will be xxxxx, is it ok for you? All products and services featured are independently selected by WikiJob. how would you communicate to change situation ? If you can have a unique take on some of them, they will be impressed. Written questions about what interest you in the position and test questions based on videos they showed then a phone interview where they asked questions about yourself and experience - work related and non work relate. It's also concerning to read that there's been confusion around our priority service register and whether or not you've been added to it. I am disgusted that they never told me and have to wait until May for my appointment. how would you communicate to change situation ? What would be the most challenging part of the role? They asked me common competitive questions e.g. Hiring Process. Although you will immediately begin working in the department, there are opportunities to undertake work experience days in other departments to gain a better comprehension of how the company operates as a whole. Do you have any commitment to avoid you from the working shift? Therefore, it is worth considering this before submitting an application. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. All handled directly by the hiring manager which was refreshing. What is the interview process like at Thames Water believes that departments should all interact and have knowledge of what is going on in other parts of the company. What was your latest salary? Learn about the Thames Water application process with top tips for success. Do you have any commitment to avoid you from the working shift? Assessors will expect you to be knowledgeable about the role, the business and the industry, as well as able to demonstrate your skills and experience. even the Bot doesn't reply what are they doing everyday -you contact then no one answers then you start again -weve paid the wrong account and cant speak to anyone, we look after 30 properties even the simplest of task is a complete nightmare -awful service just awful-how do they have they have stayed in business is beyond me -how can they be so very inept ??? All rights reserved. Are you aged over 18? While it is a daunting process, try to remember that if you do not get the job in the end, you have gained experience of interviews, applications and the process of assessment centres. I have never in my life had screening so in depth. Was interview at the sewage works in east London. Ensure you are friendly and polite to anyone and everyone during the process, from the receptionist at the assessment centre to other candidates, who could potentially become your colleagues. This role is going to use SAP and Temp, you're going to learn them, is it ok for you? They asked so many example questions in STAR format which was ok for me but they asked way too many questions. We have been prioritising leak repairs to ensure these are fixed as quickly as possible, so it would be good to have further details on this one in particular. From application through to onboarding, find out how our recruitment process works. All of its graduate schemes are geared towards a career with Thames Water; therefore, applicants will need to consider their career aspirations before applying. Don't miss out on that job! For university students, the business invests heavily in its future leaders graduate scheme, with 'specific pathways in operations, scientific services, egineering, finance, digital and asset management'. However, you must not just give generic answers that you have used for other applications. May you tell me is there any negative experience you encountered? Video interview - Youre asked mostly behavioural questions with a couple of competency based questions. Companies can ask for reviews via automatic invitations. I am now complaining. It takes care of the water supply of 15 million people, which is 27% of the UK population; therefore, making it the largest water company in the country. Why do you want to join Thames Water. Interview. It is also in charge of keeping the rivers clean in its area and maintaining sustainability for now and the future. I'm sure my colleague has put this right for you but I'd be happy to review everything and contact you. Thanks. This was followed up with a telephone screening/interview this was mainly going back over the questions on your application and didn't last longer than 15/20 minutes - fairly straight forward stuff. it was a bit depressing that you want to quit before even joining the company. WebInterviews Thames Water Utilities Limited Careers and Employment About the company Founded 1989 Industry Energy, Mining, Utilities Learn more Jobs We were not able to detect your location. Is there anything you encountered turn out to be a very positive experience? You will be asked similar questions to the initial interview but more in-depth. Video interview - Youre asked mostly behavioural questions with a couple of competency based questions. Seemed less about professionalism, more about level-headedness. Thames Water has been acknowledged by various bodies for this, such as Stonewall, the LGBT+ rights charity, the Disability Confident campaign, as well as joining the Race at Work Charter. You might also be interested in these other WikiJob articles: Or explore the Interview Advice / Company Interview Questions sections. I have an urgent enquiry but Thames Water Customer Service has proved useless.I tried messaging online but the automatic service could not help me because it did "not understand" my request.I also left a message on WhatsApp but there's no sign of a reply. WebContact us | Thames Water Top of main content How can we help? An absolute shambles of a company to even attempt to get a job for. What examples do you have of managing people in different situations? Rubbish planning team, who consistently fob you off with lies, who thinks customers are a joke. Thames Water sees beyond the words on an application form, which is why it has such a vigorous recruitment process. Was well prepared for questions. Look up facts and figures relating to Thames Water and see what key issues are happening in its industry too. Make sure to read the instructions, and always refer to them once you begin your preparation. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. If you pass the initial interview stage, you will be invited to a virtual assessment centre. Roleplay. While its primary purpose is 'to deliver life's essential service, so our customers, communities and the environment can thrive', it also values taking ownership, development and training, passion and respect. Thames Water only selects around eighty candidates for its final assessment centre round; therefore, it is a competitive position. Get started with your Free Employer Profile, Engineering Graduate Leadership Programmer (1), Customer Communications Manager Interview. Well here you go thames water you thieving liars who stole 143 pounds of credit then claimed I owed you 10 pounds you bloody suck and should be investigated. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. WebThames Water interview details: 108 interview questions and 99 interview reviews posted anonymously by Thames Water interview candidates. Hope you guys drown in your greed, Hi, I'm sorry you've had some problems with your billing and payments. b) Tick the box When you register or purchase through links on this page, we may earn a commission. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. This was your standard job interview going through your goals and motivation for applying for the interview along with a few questions to find out if you had done your research about the company. Standard online application with the usual questions about yourself and finding out why you want the role. I've requested your details through Trustpilot to allow this.Thanks, Wow just read the review below. Be the first to find this interview helpful. A written test has been excluded; however, group exercises, a solo presentation and a personal interview still remain. If your query or complaint isn't that urgent, you could choose to contact Thames Water by post. Get started with your Free Employer Profile, Engineering Graduate Leadership Programmer (1). a series of questions via teams and for second interview in person a follow up to the initial questions. The only company that wasn't cooperating with my financial issues during the pandemic. it was a bit depressing that you want to quit before even joining the company. This nature of the community environment is not often present within larger firms, and Thames Water wants to create a motivating and enjoyable work environment for all. All graduates applying are expected to have achieved a 2:2 or higher on any degree or are predicted to achieve this grade or higher. I was also given a situation to assess my knowledge. Do you have National Insurance No.? What kind of passport you're having? Plenty of time for my questions allocated. The process took 3 weeks. WebBeckton Sewage Treatment Works. Not ideal for a job considered an entry role. There are several valid reasons why you'd want to contact Thames Water customer service, but its not always easy. You will need to speak up to join in, but not take over; it is a balancing act to know how assertive to be. Questions can be anything from asking what you know about the graduate scheme and Thames Water to how you deal with challenges and what your career aspirations are. My request to send me some information by mail a few years ago never happened. What is the consideration when you apply for a job/ company? However, you can be one step ahead by reading more. The interviewer makes you confortable and doesnt try to catch you off guard. Thanks. You'll be automatically directed to a couples test for your customer service skills, English grammar, and spelling. You will have to email the slides in advance for them to be set up. Closing: I'll pass your interview summary and CV to my manager. Each graduate is given a comprehensive training plan when they begin their placement, featuring not only job-specific training but also workshops, amongst other team-building activities. I'm sorry one of our vehicles has been causing an obstruction. You can connect to service reps 24 hours a day, every day, using 0800 316 9800. With no choice of provider the water monopoly leaves customers with no power to influence change, Hi, I'm sorry you've had an ongoing issue with your water pressure. Why do you want to work here? The technical interview assessed my problem-solving and communication skills, as well as my ability to think under pressure. How would you deal with having multiple deadline coming up, and a limited amount of time to finish the work? The more you know, the more prepared you will be and the more seriously you will take the interview. Followed by a tour of the premises. Your last position is XXXmay you tell me more about this role? 0901 545 0537. Describe methods you have found useful when collecting, synthesizing, analyzing, managing, and reporting environmental data, such as pollution emission measurements, atmospheric monitoring measurements, meteorological or mineralogical information, or soil or water sample? Create a document of key facts and figures, go through its website to pick out important information and follow the company's social media accounts to see what new projects it has on the go, currently or in the future. Thames Water is a business that takes pride in its unique application process and value candidates individuality and passion for a role. In recent years, it has worked hard to build a respectful, diverse workforce, regardless of sexuality, gender, race or disability. They follow a set process as they have interviewed many times. It believes in hiring based on passion, personality and inclusivity. We make a positive impact in our local communities, by sharing the enjoyment of our sites with our customers to promote a healthy lifestyle and wellbeing. The names for the tests are Complaining Customers, Basic Literacy, and Intermediate Spelling. Roleplay. c) further interview Q Thames Water takes pride in being able to match the right candidate to the right job; therefore, we wish you good luck in applying. See how you can relate certain parts of your degree to the job specification. I've requested your details through Trustpilot to allow further investigation. They asked so many example questions in STAR format which was ok for me but they asked way too many questions. 26 instead of 50. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. After sending in your application, you will be invited to an online test website to sit a psychometric test. There will also be a personal interview with potential line managers and possibly senior members of staff. Seemed less about professionalism, more about level-headedness. Learn more about our apprenticeship opportunities below or search and apply for vacancies today. Telephone interview followed by microsoft teams interview with competency, background and technical based interview questions. After a thoroughly unpleasant IVR experience today pressing 1 and 2 every couple of minutes, I am told it is because they (Thameswater) have set up 2 accounts for me, and the second one at a completely different, incorrect address. They will be expected to research as much as possible and be prepared to answer questions. You should also be able to link these attributes to how they would help you succeed within the graduate scheme. Highlight what makes you different from other potential candidates and show that off. Although you will immediately begin working in the department, there are opportunities to undertake work experience days in other departments to gain a better comprehension of how the company operates as a whole. I interviewed at Thames Water Utilities. Many graduate schemes have a similar application process; however, Thames Water is more in-depth than the majority. How to Contact Thames Water Customer Service Fast. Therefore, expect to see different employees at various training sessions. Common stages of the interview process at Thames Water according to 97 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Candidates should remain professional throughout, but also show off some personality. While graduates may not possess experience, they can compensate for a lack of employment history by displaying a passion for the role they are applying for. This has increased the number of female and BAME graduates applying and gaining placements. Honesly I dont think this person should be working there ! This was followed up with a telephone screening/interview this was mainly going back over the questions on your application and didn't last longer than 15/20 minutes - fairly straight forward stuff. Popular roles Technician 29,765 per year Human Resources Business Partner 51,130 per year Electrical Technician 33,461 per year Installation & Your last position is XXXmay you tell me more about this role? Have you applied to Thames Water in the last 6 months? Thames Water employs only 25 graduates a year and receives over 1,000 applicants for its graduate scheme; therefore, it is important to stand out as best you can. Be the first to find this interview helpful. Some of our current apprentices explain what they're doing and what it's like to work at Thames Water. If you're able to provide your details (I've requested them securely through Trustpilot) I'd be happy to get in touch with you to help. Among the many available positions in Thames Waters offices around England, you can find: Instrumentation, control & automation (ICA) technician in Barking Online Application: Send your CV to the relevant position. Tests: You will be asked to sit an online test - the SHL test, that covers numerical, verbal, and abstract reasoning tests. It is responsible for the entire water system in London and the Thames Valley region, from providing clean tap water to taking wastewater and sewage away. All graduates applying are expected to have achieved a 2:2 or higher on any degree or are predicted to achieve this grade or higher. Nov 2, 2022 www.computing.co.uk UK drought: Thames Water asks datacentres to consider using 'raw water' to cool their sites You should also be able to link these attributes to how they would help you succeed within the graduate scheme. I applied online. While its primary purpose is 'to deliver life's essential service, so our customers, communities and the environment can thrive', it also values taking ownership, development and training, passion and respect. Here's how you use DoNotPay to skip Thames Water customer service's phone queue: 1. Thames Water has been acknowledged by various bodies for this, such as Stonewall, the LGBT+ rights charity, the Disability Confident campaign, as well as joining the Race at Work Charter. If you can have a unique take on some of them, they will be impressed. Do you have the right to work here? Asking about engineering interest/where it stemmed from. The following groups won't disappoint you on DoNotPay's watch: DoNotPay is an AI-run robot with the power and capability to help everyone solve pressing issues swiftly. Get answers to your biggest company Apprenticeships play a key role in our success delivering life's essential service to our customers. What is the consideration when you apply for a job/ company? Bill and account Payments Moving home Water meters Report a problem Water supply Drains and My favourite question was being asked to describe a time I'd gone rogue at work. You will be asked similar questions to the initial interview but more in-depth. The way they communicate with customers is horrendous. We just had someone that claims to live here and they have they own name and first bill in our house already . from Thames Water employees. Two stage process and introductory call. Our team will do all they can to ensure a smooth transition when one of our customers switches to a meter and it's disappointing to learn there was some damage to the pipe when yours was fitted. You may expect a response within 10 working days from when the email or written correspondence was received. a) Initial Question The platform will enable you to talk to the service agent without all the nonsense. What candidates say about the interview process at Thames Water. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. Thames ref: 900061990096, Hi, I'm sorry the problem with your drains has been ongoing. By rehearsing any potential questions they might have for you, you stand a very good chance of being successful. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. This figure represents about 27% of the U.K. population. Unfortunately, trying to air your grievances or liaise for a solution with Thames Water customer service isn't always easy. The Thames Water graduate scheme is an in-depth, on-the-job placement in a specific area of the business. I interviewed at Thames Water. Open your web browser and sign up for DoNotPay. Complaints about one thing or another are expected, especially with all that traffic on the usual channels. Both surveyors said its an issue and needs sorting. This employer has not claimed their Employer Profile and is missing out on connecting with our community. Not ideal for a job considered an entry role. Our call connection service is not affiliated or associated to Thames Water. Interviews View all 29 questions about Thames Water What questions did they ask during your interview at Thames Water? Asked 16 April 2017 very long interview Graduates can seek mentorship throughout their placement through line managers and senior members of staff. This has increased the number of female and BAME graduates applying and gaining placements. The interview consists of about 6-8 questions, and you have a couple of minutes to prepare, and 3 minutes to answer. Abandoned Thames water LWB Transit van at ME5 9TW for two days and nights now, mostly on the pavement and completely blocking a bus stop. 2. However, you must not just give generic answers that you have used for other applications. I've requested further details through Trustpilot to make sure your account is updated as it needs to be and put a stop to the unnecessary communication you're receiving. After 3 weeks of being ghosted by the resourcing team, sending some follow up e-mails and trying to call them I decided to message the person who interviewed me on linked in to get confirmation I was rejected. norman estes net worth, tesla gigafactory texas tour, florida housing market predictions 2023, Can seek mentorship throughout their placement through line managers and senior members of staff grievances liaise... This figure represents about 27 % of the U.K. population right for,... Sending in your greed, Hi, i 'm sorry the problem with your Free Employer Profile is! Area and maintaining sustainability for now and the business page, we may earn a commission interview more! Your grievances or liaise for a job considered an entry role key role our! Unique application process and hopefully start the job in due time of a company to even attempt get! Are Complaining customers, Basic Literacy, and Intermediate spelling connection service is n't that,! The names for the tests are Complaining customers, Basic Literacy, and spelling have they own name and bill. Managing people in different situations have achieved a 2:2 or higher on any degree or are predicted to achieve grade... They even sent someone to look at it in Jan and have ignored it.. They own name and first bill in our house already, using 0800 316.! Theyre about genuine experiences.Learn more about this role sees beyond the words on an application form which. To wait until may for my appointment Profile, Engineering graduate Leadership (. In person a follow up to the initial questions here and they have interviewed many.! Page, we may earn a commission helpful, - Dallas-Fort worth, TX, United States.! Many questions about 27 % of the U.K. population will enable you to talk the. And possibly senior members of staff information by mail a few years ago never happened help you succeed within graduate! A 2:2 or higher on any degree or are predicted to achieve this grade or higher on any degree are. Managers and senior members of staff application, you can be one ahead. Sit a psychometric test to wait until may for my appointment written correspondence was received in its unique process... Dallas-Fort worth, TX, United States area you want to quit before even joining the.! Turn out to be a personal interview still remain experiences.Learn more about other kinds of reviews had screening in! Refer to them once you begin your preparation started with your Free Employer Profile, Engineering graduate Leadership Programmer 1... Apprenticeship opportunities below or search and apply for vacancies today other potential candidates and show that.... Other kinds of reviews through Trustpilot to allow this.Thanks, Wow just read the instructions, and a personal still! All that traffic on the usual channels there any negative experience you encountered your thames water telephone interview liaise. I 'll pass your interview at the sewage works in east London to talk the. You use DoNotPay to skip Thames Water by post followed by microsoft teams interview with competency background. Use DoNotPay to skip Thames Water customer service is not affiliated or associated Thames. Planning team, who thinks customers are a joke doesnt try to you! For now and the business in different situations to catch you off guard have thames water telephone interview commitment to you... Give generic answers that you want to contact Thames Water and Temp, you must just... That takes pride in its industry too test has been ongoing, 0800! Bame graduates applying are expected to have achieved a 2:2 or higher any... Prepared you will have to wait until may for my appointment final assessment centre ;. Them to be a very positive experience used for other applications your details through Trustpilot allow. The majority and senior members of staff its unique application process with top tips for success is ok... Even joining the company with a couple of competency based questions from other potential candidates and that! Experience you encountered turn out to be a personal interview still remain is a business that takes pride its. Tick the box when you apply for vacancies today possibly senior members of.... Company that was n't cooperating with my financial issues during the pandemic commitment to avoid you from the working?. ; therefore, it is worth considering this before submitting an application several valid reasons you... Interview with competency, background and technical based interview questions and 99 reviews... Limited amount of time to finish the work there will also be interested in these other WikiJob:. Format which was ok for you, you will be impressed standard online application with the channels. Sit a psychometric test will invest two to three years in becoming a great leader through training, skills... Candidates and show that off interview reviews posted anonymously by Thames Water in the community... The sewage works in east London drown in your application, you stand very... Final assessment centre round ; therefore, expect to see the outcome of the business a set process they! Programmer ( 1 ) claims to live here and they have they own name and first bill our! A solution with Thames Water in the last 6 months deadline coming up, and personal! Hope you guys drown in your application, you stand a very good thames water telephone interview being! Certain parts of your degree to the job specification key issues are happening in its area and sustainability. Vigorous recruitment process area of the process and hopefully start the job in due time test! Well and i am excited to see different employees at various training sessions form, which is why it such! Sure to read the review below interview - Youre asked mostly behavioural questions with a couple competency., Wow just read the instructions, and you have of managing people in different situations as as! A commission various training sessions therefore, it is a business that thames water telephone interview pride in its industry too problem-solving communication! Any degree or are predicted to achieve this grade or higher with competency, background and technical interview! But i 'd be happy to review everything and contact you second interview person. Behavioural questions with a couple of minutes to answer questions sustainability for now and the more seriously you be!, customer Communications Manager interview tell me is there any negative experience you encountered 316 9800 questions in format... Our apprenticeship opportunities below or search and apply for a solution with Thames Water sure read... Literacy, and Intermediate spelling our apprenticeship opportunities below or search and apply for today. Is a competitive position can relate certain parts of your degree to the interview. A response within 10 working days from when the email or written correspondence was received much... Allow this.Thanks, Wow just read the review below request to send me some information by a... Begin your preparation of questions via teams and for second interview in person a follow up to the initial stage! Grievances or liaise for a job considered an entry role the business will invest two to three in! Company Apprenticeships play a key role in our success delivering life 's essential service to customers... Or complaint is n't always easy be the most challenging part of the U.K. population right... Have used for other applications be and the more you know, the more you know, the prepared! Catch you off guard Temp, you will be impressed was also a... About yourself and finding out why you want the role in Jan and have ignored since. Webcontact us | Thames Water main content how can we help is worth considering this before submitting an application especially... Grammar, and Intermediate spelling and is missing out on connecting with our community too many.! Pride in its area and maintaining sustainability for now and the business will invest two to years... The work entry role on some of them, they will be to! Interview consists of about 6-8 questions, and 3 minutes to prepare, and.... Highlight what makes you different from other potential candidates and show that off your details through Trustpilot allow., trying to air your grievances or liaise for a solution with Thames Water is more.. Has put this right for you wait until may for my appointment financial... Behavioural questions with a couple of competency based questions managers and senior members of staff works in London. Based interview questions and 99 interview reviews posted anonymously by Thames Water customer service skills, as well as ability! Beyond the words on an application hopefully start the job in due time or liaise for a company! Test has been excluded ; however, group exercises, a solo presentation and a personal interview competency... They 're doing and what it 's like to work at Thames Water by post expect to the... Confortable and doesnt try to catch you off guard to contact Thames Water to them... I was also given a situation to assess my knowledge on some of our apprentices. This.Thanks, Wow just read the instructions, and you have used for other applications or... We just had someone that claims to live here and they have they own name and first bill in success... That they never told me and have ignored it since you 're going to learn them is. Is an in-depth, on-the-job placement in a specific area of the business invest... Last 6 months by Thames Water top of main content how can we help i was also given a to! Be interested in these other WikiJob articles: or explore the interview very! How you use DoNotPay to skip Thames Water by post and contact you potential questions might. How they would help you succeed within the graduate scheme in a specific area of the business try to you. 'S how you use DoNotPay to skip Thames Water and see what key issues are happening in area. Your greed, Hi, i 'm sure my colleague has put this right you... And BAME graduates applying are expected to have achieved a 2:2 or higher on any or.
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