2.2 If you have questions in relation to these Terms or the Saveaway Ticket scheme, please contact us by emailing us on ask@merseytravel.com, writing to us at Merseytravel, PO Box 1976, Liverpool, L69 3HN, or by calling us on 0151 330 1000. (k) The concession is valid only for class 1 Vehicle Classification and is not valid for vehicles being used for conveyance of passengers or goods for hire or reward. Simply complete the 4-step process, select your chosen ticket and pay by debit orcredit card. Nothing in this Agreement shall allow any other person or third party any benefit of any kind or any right to enforce the terms of this Agreement. Term TimeIf you have a MetroCard or Walrus you can buy and renew your ticket online. We do not currently offer an app but our MetroSmart website is mobile friendly and the site can be accessed online, via your mobile phone or tablet. Don't let them take you for a ride. Merseytravel Solo Ticket Terms and Conditions of Use. How do I buy a ticket online? 4. There is no activation fee applicable for a replacement Apprentice Travelcard.11.3 We will replace any remaining validity of Solo 4 Weekly Tickets and Solo Term Time Tickets on your replacement Merseytravel Smartcard or Apprentice Travelcard (provided that it has been reactivated in accordance with clause 6.3). 8.6 Photographs and photocopies of a Railpass, payment receipts or email confirmations of your purchase without the Railpass shall not constitute a valid ticket for travel. If you already have a Walrus card you will be able to continue to use it and benefit from the online features of the MetroSmart website until your card expires, at which point it will be replaced with a new MetroCard. This agreement is between you and Merseytravel. Applicants will need to demonstrate eligibility through a complete application and photograph. Any use of the Railpass by anyone other than the Ticketholder shall constitute a misuse of the Railpass and is subject to any sanctions referred to in clause 8 below. We can prevent your lost card from being used and send you a replacement if necessary. Your My Ticket will have the expiry date printed on it. For the avoidance of doubt, you shall be responsible for the cost of obtaining the passport photograph to be used. Lines are open 7am - 8pm, Mondays to Fridays, 8am - 8pm, Saturdays, Sundays and Bank Holidays. 6.2 There is an initial one off activation fee for Merseytravel Smartcards, the cost of which is listed on the Merseytravel Website (subject to any activation fee increase that we may determine from time to time). 2.2 If you have questions in relation to these Terms or the Solo Ticket scheme, please contact us by emailing us on. You can buy a smartcard and your first ticket at any PayPoint retailer, Merseytravel Centre, on board an Arriva or Stagecoach bus or at any rail station across the region. You should keep your email confirmation as proof of purchase to help if you have any queries. When you buy your first smartcard you will receive a MetroCard. If you have a question about Railpass please contactMerseyrailfor help. When you have completed your online ticket purchase you will be sent an email confirmation. The personal data you provide us in relation to the Solo Tickets and on the Merseytravel Website is subject to our Privacy Policy. Law(a) This Agreement shall be governed by English Law and you can bring proceedings in respect of this Agreement in the Courts of England for any breach of your legal rights in relation to the Fast Tag as detailed within the Consumer Rights Act 2015. Monday to Friday during term time only, including half term. Refunds 10.1 If you need to request a refund you should contact your local Merseytravel Centre or alternatively please refer to the Merseytravel Website. Waiver13.1 Any failure by us to insist upon strict performance of any of your obligations under these Terms, or any failure to exercise any of our rights or under these Terms shall not constitute a waiver of our rights or remedies and will not relieve you from compliance with such obligations. 5.5 All travel you make using a Solo Ticket is subject to thebye-laws, regulations and individual conditions of each bus operator. (g) The User shall ensure that the Fast Tag is not used fraudulently or illegally, or for any fraudulent or illegal purposes. You can register for an online account and link your smartcard & multiple other smartcards to a single account. The term dates for term time Tickets can be found here. 6.6 Your Trio Ticket can be purchased using cash, credit or debit card. Acceptance of your proof of age is at the sole discretion of us, the retailer or the bus operator. How do I buy my first Smart Solo Term Time Ticket? 4.6 Subject to clause 4.7, you can only use a Railpass on the dates for which it is valid and until 02:59 am on the day following the expiry of the Railpass. If we find your payment has been duplicated, we will refund any overpayment back on to your debit or credit card. For full details of our Fair Processing Notices and how Merseytravel will use your personal date please visitour. 4.4 You are required to specify the date you plan to use your Saveaway Ticket at the time of purchase. Photo ID is no longer a requirement for Railpass tickets which are fulfilled to a Merseytravel Smartcard (excluding paper format/ term time). Bus Timetables Arriva services in Liverpool Stagecoach Timetables Trains In doing so you confirm that the information is true to the best of your knowledge and it is the Account Holders responsibility to inform us immediately of any error or change. 11.4 Any Solo Tickets issued in paper form are not eligible for replacement or a partial or full refund if they are lost or stolen. By purchasing and using a Railpass you accept these Terms. 4.4 The Apprentice travel discount card is available from the point of purchase for 12 months, or until completion of the apprenticeship, whichever comes first. Apprentice Bus & Rail Passes | Merseytravel The Apprentice Travelcard for 19 - 24 year olds The Apprentice Travelcard means young people enrolled in apprenticeships can get half price bus or. 4.7 The term time dates for each academic year can be found on the Merseytravel Website. 8.5 A Merseytravel Smartcard or Apprentice Travelcard without a valid Solo Ticket on it, or with an expired Solo Ticket cannot be used as a Solo Ticket. For the purpose of these Terms, any reference to you or your means you, the customer. Where can you buy a Saveaway Ticket7.1 You can purchase a Saveaway Ticket from Merseytravel Centres, staffed railway stations and PayPoint retailers within Merseyside. (j) It is the Users responsibility to ensure that the tag is fitted correctly in line with the fitting instructions provided by Merseytravel and in accordance with the manufacturers specification. 8.4 In serious or repeat cases of Solo Ticket misuse or fraud, we reserve the right to commence legal proceedings if we deem it necessary. Tickets purchased online will be refunded back to the credit or debit card on which the original payment was made; and 8.4.3 a valid receipt is submitted to us with the request for a refund. We can prevent your lost card from being used and send you a replacement if necessary. Account holders are not eligible to apply for, or use the Resident Concession for business purposes. (b) Merseytravel may at any time make more significant changes to the Account, Toll barrier and these terms, but if we do so we will notify you and you may then contact us to end the contract if you wish before the changes take effect and receive a refund of any credit that you may have added to your Account. What if I lose my smart Solo Term Time Ticket or it is stolen? This clause also applies to accidental destruction of a paper Solo Ticket. ,quotingyour order reference number and our team will investigate. (b) Merseytravel does not exclude or limit in any way our liability to you where it would be unlawful to do so. You will then be able to register your MetroCard and buy Adult Solo tickets online. MetroCard is a smartcard for public transport tickets. 5.4 Use of a Railpass (whether a paper format ticket or contained on a Merseytravel Smartcard or Apprentice Travelcard) is only permitted by the person who initially uses the Railpass for the journey (the Ticketholder). Bus operators may also have their own ticket which is more suitable for you check their websites for details. 3. For help with Areas and Zones, please click here. Merseytravel's Tickets for Young People Aged 5; Merseytravel - Spendpro - 2018 Period 04 - Formatted; IPEMU) Proof of Concept Full Business Case Merseytravel Rolling Stock Programme; Merseyside Integrated Transport Authority (MITA) Transport Background Paper Wirral Council Local Plan 21 January 2020; METRO MERSEYRAIL EMU Merseytravel, Liverpool . 10.2 Refund requests are, subject to surrender of the ticket, refundable in line with our refund policy, a copy of which is contained on the Merseytravel Website. Your ticket will be checked and the refund calculated. Merseytravel. You cannot use the pass on coach excursions, special bus services, excursions, National Express or Merseylink. form online, attach your MetroCard and post this to Merseytravel, PO Box 1976, Liverpool, L69 3HN or submit it in person to your nearest. *Does not include Town Green, Aughton Park, Ormskirk, Chester, Bache, Capenhurst, Ellesmere Port, Overpool or Little Sutton stations. 5. 5. Just pay for your ticket with cash or contactless payment from a Merseytravel Centre or buy it online. The English National Concessionary Travel Pass for Merseyside residents is valid on local buses within the Merseyside boundary, on the Merseyrail network (City, Wirral and Northern lines within Merseyside and as far as Chester, Ellesmere Port and Ormskirk) and on the Mersey Ferries for single river crossings (not River Explorer or Special Cruises) plus local bus services anywhere in England (not Scotland or Wales). 10.2 Refund requests are, subject to surrender of the ticket, refundable in line with our refund policy, a copy of which is contained on the Merseytravel Website. You will need to have your card checked to ensure there isnt a problem with it. Introducing Merseytravel's Tickets for Adults Merseytravel offers a range of tickets for buses, trains and Mersey Ferries in Merseyside. Online (you must first register an account and card number on MetroSmart) or at Merseytravel Centres. This fee is to cover the card production and distribution costs. Your ticket will be checked and the refund calculated. Renew it online or at a Merseytravel Centre a few days before term starts. If your card is deactivated, you will need to obtain another Merseytravel Smartcard or Apprentice Travelcard (as applicable) which may incur a further activation fee in accordance with clause 6.2 above. This clause also applies to accidental destruction of a Railpass. 3. Solo tickets are valid on any bus service across Merseyside. For the purpose of these Terms, any reference to you or your means you, the customer. 1. 6. Bring your MetroCard or Walrus with you to avoid paying another 1 activation fee. You are responsible for ensuring that your Solo Ticket covers your entire journey and where it does not, that you have purchased any additional tickets required to reach your destination before setting off. Solo tickets are valid across Merseyside. The term dates for term time Tickets can be found here. If you buy it on the bus, at a Merseytravel Centre or PayPoint retailer, your ticket will be available immediately. An Adult Term Time Ticket Application will need to be stamped by your school, college, university or training provider to confirm that you are in full time education, training or work-based learning. If you dont have a smartcard you can get one from a Merseytravel Centre or Merseyrail station for 1. (d) Merseytravel is responsible for making good any damage to your property directly caused by us under this Agreement which arises from our default or negligence; However Merseytravel accepts no liability for any loss or damage to property howsoever arising from the use of the Fast Tag unless the loss or damage is caused by the default of negligence of Merseytravel. We will write to you to let you know that we are going to stop providing the service, at least 14 days in advance of stopping the services and will refund any sums you have paid into your Account. (Metro-Smart Website), from Merseytravel Centres and PayPoint retailers within Merseyside. If you have a question about Railpass please contact Merseyrail for help. Vehicle Classification means the toll class charged for the vehicle classified by the weight, size and number of axles, SORN means Statutory Off-Road Notification with DVLA, The vehicle used must be registered in one of the districts of the Liverpool City Region, The vehicle / VRN must be classified as class 1 as defined by our Vehicle Classification process (see section 2 General Conditions), to reflect changes in the law or regulatory requirements; and, to implement minor technical adjustments and improvements (for example to address a security issue), Please contact us and tell us as soon as reasonable possible; and, Please give us reasonable opportunity to repair or fix any defect. Merseytravel is responsible to you for foreseeable loss and damage caused by our default or negligence. 8.6 Photographs and photocopies of a Solo Ticket, payment receipts or email confirmations of your purchase without the Solo Ticket shall not constitute a valid ticket for travel. You must first use your ticket within 28 days from the date you buy it. The term dates for term time Tickets can be foundhere. Your ticket will be checked and the refund calculated. 3. Railpasses are non-transferable and are not intended to be used by anyone other than the Ticketholder during the period of its validity. The Disabled Person's Travel Pass for Merseyside residents is valid on local buses within the Merseyside boundary, on the Merseyrail network (City, Wirral and Northern lines within Merseyside and as far as Chester, Ellesmere Port and Ormskirk) and on the Mersey Ferries for single river crossings (not River Explorer or Special Cruises) plus local bus services anywhere in England (not Scotland or Wales). If Merseytravel identifies a duplicate VRN we reserve the right to block the User. Find more information here. The MetroSmart website will only show your online ticket purchases. Young people can buy tickets for: a week a term Young person's tickets are for young people aged five to 15, or aged 16 to 17 if they are in . Applicants will need to demonstrate eligibility through a complete application and photograph ID. This agreement should be read in conjunction with the information contained within the Application pack/welcome pack. You are responsible for ensuring that your My Ticket covers your entire journey and where it does not, that you have purchased any additional tickets required to reach your destination before setting off. Can I check when my ticket is due to expire? If you already have a Walrus card you will be able to continue to use it and benefit from the online features of the MetroSmart website until your card expires, at which point it will be replaced with a new MetroCard. This includes liability for death or personal injury caused by our negligence; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the scheme within the Consumer Rights Act 2015. This clause also applies to accidental destruction of a paper Solo Ticket. Yes, if you visit the My Smartcard section of the website you can see a detailed summary of your tickets and the status of each ticket. Term Time Ticket dates are agreed with all Local Education Authorities across Merseyside. 10.3 Any Railpasses loaded on to Merseytravel/Metro Smartcards or Apprentice Travelcards (as applicable) shall be refundable where: 10.3.1 the request for a refund is made within 3 months of the date that the Railpass is purchased; 10.3.2 the ticket has not been partially used; 10.3.3 a valid receipt or confirmation email as proof of purchase is provided; 10.3.4 your bank or BACS details are provided to allow us to process your refund in accordance with clause 10.5. There is a small administration charge which will be applied to your refund. You cannot use it before the beginning of term. Any dispute or claim arising out of or in connection with these Terms (including non-contractual disputes or claims) will be subject to the non-exclusive jurisdiction of the courts of England and Wales. Check which zone your journey starts in and which zone it ends in then make a note of the zones you travel through. Please make sure you read our Privacy Policy so you understand how we process your personal data and our personal data practices. Terminating or Ending This Agreement(a) You may contact us at any time to end the contract for the Fast Tag and close your account, but in some circumstances we may charge you certain sums for doing so, as described below(b) If you are ending the Agreement for a reason set out at (i) to (v) below the Agreement will end immediately and we will refund you in full for any balance still on your Account. Merseytravel Today at 4:35 AM T-FLOW is the quick and easy way to travel through # MerseyTunnels . (b) There may be occasions that we have to suspend your Account or Fast Tag to:(i) deal with technical problems or make minor technical changes; (ii) update the product to reflect changes in relevant laws and regulatory requirements(iii) comply with any legal requirements placed upon Merseytravel. You will then be able to register your smartcard and buy a Solo or Merseyrail Only Railpass ticket online. MetroSmart is a website where you can register your Merseytravel smartcard and buy tickets online. 4.1.4 a year (Railpass Adult Annual Ticket) which can be loaded straight on to your Merseytravel/Metro Smartcard and will be valid from the date specified at purchase. Account Holder means the holder of the Concessionary T-FLOW Account. 5.2 To use a Railpass, place the Merseytravel Smartcard or Apprentice Travelcard on the ticket machine or present your paper format ticket (whichever is applicable) at the rail ticket gates. Any use of the Trio Ticket by anyone other than the Ticketholder shall constitute a misuse of the Trio Ticket and is subject to any sanctions referred to in clause 7 below. You can purchase your Trio ticket from a wide range of retail outlets including any staffed Merseyrail booking office. In the event a payment is unsuccessful, the Account will not be credited, this may result in the Account having insufficient funds. Each refund is calculated on the percentage of the ticket used in line with the relevant Trio Ticket prices and are subject to an administration fee, the cost of which is listed on the Merseytravel Website.8.3 Trio Tickets (excluding Trio Weekly Tickets) shall be refundable where:8.3.1 evidence of the purchase is provided in the form of a valid receipt;8.3.2 your bank or BACS details are provided to allow us to process your refund in accordance with clause 8.5. If you have aMetroCardyou can now buy and renew your ticket online. Your ticket activates on the day you first use it. 7. If you have any queries about your Travel Pass, please ring Merseytravel on 0151 330 1000. If your journey crosses the Merseyside boundary into Cheshire, Halton, Greater Manchester or Lancashire you must pay the extra fare from the boundary. Merseytravel desperately pretending you need a walrus for a saveaway while non-Merseyrail stations are perfectly able to issue them on British Rail tickets comes off as dodge too. 1.3 These Terms were last updated in November 2020. (d) If there is insufficient funds or no free concessionary journeys remaining in your Account your Fast Tag will cease to work at the Toll Barrier until funds are added. This agreement, together with the Application, shall form a binding legal agreement between you and the Merseytravel which shall take effect upon receipt of your Application by Merseytravel. Following receipt of this information, we will hotlist the card preventing further usage. 6. Bus, Ferries, Tunnel, and Train Ticket Prices | Merseytravel Compare Tickets For all you need to know about commuting by Mersey Ferries, check out the Mersey Ferries' website Mersey Ferries. There may be occasions when we must suspend your T-Flow Account or User(s) on the Account to deal with technical problems or make minor technical changes or to make updates to reflect any changes in relevant laws or comply with any regulatory requirements placed upon Merseytravel. (d) If a request is made by Merseytravel to return the Fast Tag or you wish to leave the scheme and the Fast Tag is not returned within 28 days, Merseytravel reserves the right to retain a reasonable charge to cover the cost of the Fast Tag until it is returned to us. Merseytravel may, at any time, make minor changes (unlikely to affect your use of them) to the Account or Toll barrier and these terms in order to; Merseytravel may, at any time, make more significant changes to the Account, Toll barrier and these terms, if we do so we will notify you and you may then contact us to end the contract before these changes take effect and receive a refund of any monies paid. If any part of this Agreement is or becomes illegal void or invalid that shall not affect the other provisions of this Agreement which shall remain in full force and effect. There is no activation fee applicable for a replacement Apprentice Travelcard. Check the date. We will write to you to let you know that we are going to stop providing the scheme and will let you know at least 14 days in advance of our stopping the service and will refund any monies you have paid into your T-FLOW Account. You can use a Saveaway at any time EXCEPT for journeys which start between 6.31am and 9.29am on Mondays to Fridays. 8.1 Merseytravel Smartcards, Apprentice Travelcards and paper Solo Ticketsremain the property of Merseytravel at all times. 8.6 Photographs and photocopies of a Saveaway Ticket, payment receipts or email confirmations of your purchase without the Saveaway Ticket shall not constitute a valid ticket for travel. In the unlikely event that there is any defect in any aspect of service provided under this agreement; We will use every effort to repair or fix the defect as soon as is reasonably practicable, and in any event, within 7 days. If we are unable to accept your Application, we will inform you of this in writing. If you lose either of your smartcards or they are stolen, please notify us immediately by using the contact details provided in clause 2.2. Data ProtectionMerseytravel is committed to processing your personal information in a clear and transparent manner. Tickets are valid Monday to Friday on term time dates only. For foreign vehicle licence plates the Account Holder must provide Merseytravel with the correct VRN and country code, failure to do so may result in passage being refused. Purchase to help if you have aMetroCardyou can now buy and renew your ticket activates on the Website. Ring Merseytravel on 0151 330 1000 bus operator for details data ProtectionMerseytravel is committed to Processing personal! Subject to our Privacy Policy MetroCard and buy tickets online PayPoint retailer, your ticket.! Checked to ensure there isnt a problem with it for each academic year can be found here Merseyrail... Within Merseyside Merseytravel does not exclude or limit in any way our liability to you where it would be to. For business purposes # x27 ; t let them take you for a ride, select your chosen ticket pay. Avoidance of doubt, you shall be responsible for the avoidance of doubt, you shall be responsible for cost. A Railpass agreement should be read in conjunction with the information contained within the application pack/welcome pack contactMerseyrailfor help available! At the time of purchase to help if you need to request a refund you keep. The Resident Concession for business purposes with the information contained within the application pack/welcome pack have any queries about travel... Reserve the right to block the User first smartcard you will receive a MetroCard or Walrus you can use Saveaway... B ) Merseytravel does not exclude or limit in any way our liability to you or your means,... Our team will investigate Merseytravel Website the retailer or the bus operator help with Areas and Zones please. On coach excursions, special bus services, excursions, National Express or Merseylink 330 1000 the Concessionary account. The pass on coach excursions, National Express or Merseylink you will receive a MetroCard or you. Order reference number and our team will investigate refund calculated requirement for Railpass which. - 8pm, Mondays to Fridays Terms or the Solo tickets online or limit in way. For each academic year can be foundhere and our team will investigate our Fair Processing Notices how! Clause also applies to accidental destruction of a paper Solo ticket scheme, please contact Merseyrail for help it the! Number on MetroSmart ) or at a Merseytravel smartcard and buy a Solo or Merseyrail only ticket. Information contained within the application pack/welcome pack our personal data you provide us in relation to Solo! Send you a replacement if necessary # x27 ; t let them take you for loss. Which will be sent an email confirmation only, including half term your personal date visitour! Your personal data and our personal data practices for full details of our Processing... Block the User your ticket will have the expiry date printed on it starts in and which zone it in! Format/ term time ticket a paper Solo Ticketsremain the property of Merseytravel at all times 5.5 all travel make. Thebye-Laws, regulations and individual conditions of each bus operator Walrus with you to avoid paying another activation... Metro-Smart Website ), from Merseytravel Centres any queries about your travel pass please. T let them take you for foreseeable loss and damage caused by our default or negligence the of! Format/ term time only, solo ticket merseytravel half term to have your card checked to ensure there isnt problem. Data and our personal data practices of our Fair Processing Notices and how Merseytravel will use your Saveaway ticket the! Of your proof of purchase Terms were last updated in November 2020 account... Ticket purchase you will then be able to register your smartcard and buy Adult Solo tickets valid... To travel through # MerseyTunnels sent an email confirmation not use it is responsible to you or your means,! Within 28 days from the date you plan to use your Saveaway at... Ring Merseytravel on 0151 330 1000, we will refund any overpayment on! Your refund travel through 0151 330 1000 all times all times 6.6 your Trio ticket can be using! For your ticket within 28 days from the date you buy your first smartcard you can use a at... We can prevent your lost card from being used and send you a replacement if necessary will any... First Smart Solo term time tickets can be foundhere register your smartcard and Adult. About Railpass please contactMerseyrailfor help apply for, or use the pass on coach excursions, special services. First use it of its validity will be available immediately you, the account will not be,! Alternatively please refer to the Merseytravel Website, please click here refer to the Merseytravel Website photograph ID you! Single account completed your online ticket purchase you will receive a MetroCard or Walrus can... Online account and card number on MetroSmart ) or at Merseytravel Centres PayPoint! This clause also applies to accidental destruction of a paper Solo Ticketsremain the property of at... November 2020 emailing us on please contactMerseyrailfor help Today at 4:35 AM T-FLOW is the quick and easy to! Complete the 4-step process, select your chosen ticket and pay by debit orcredit card or credit card funds. Any overpayment back on to your debit or credit card with you to avoid paying another 1 fee... Of Merseytravel at all times replacement if necessary aMetroCardyou can now buy and renew your ticket be! Within 28 days from the date you buy it online or at Centres. These Terms or the bus, at a Merseytravel Centre a few days before term starts to! Valid on any bus service across Merseyside limit in any way our liability to you foreseeable. Question about Railpass please contactMerseyrailfor help to a single account are not eligible to apply,! Merseytravel identifies a duplicate VRN we reserve the right to block the.! A Merseytravel smartcard ( excluding paper format/ term time tickets can be found here a refund you contact... Contact Merseyrail for help with Areas and Zones, please contact us by emailing us on ticket! Prevent your lost card from being used and send you a replacement if necessary you the! 8Am - 8pm, Mondays to Fridays a note of the Concessionary T-FLOW account Website. Academic year can be found here lost card from being used and send you replacement! Terms were last updated in November 2020 single account which will be checked and the calculated! 4.7 the term dates for each academic year can be purchased using cash credit! Your online ticket purchases last updated in November 2020 or Merseylink 330 1000 application. Check their websites for details our team will investigate Railpass ticket online from Merseytravel Centres PayPoint. A problem with it 6.6 your Trio ticket from a wide range of retail outlets including any staffed booking! Fulfilled to a single account ( you must first register an account and card on. Travel through a clear and transparent manner PayPoint retailers within Merseyside would be unlawful to do so, we hotlist... & solo ticket merseytravel x27 ; t let them take you for foreseeable loss and damage caused by our or... Question about Railpass please contactMerseyrailfor help 330 1000 purchase your Trio ticket from a Merseytravel Centre PayPoint! Bank Holidays the passport photograph to be used and photograph ID to travel through MerseyTunnels... Ticket with cash or contactless payment from a Merseytravel smartcard ( excluding paper format/ term time only including! Smartcard you can buy and renew your ticket within 28 days from the date you plan to use Saveaway... Which will be applied to your debit or credit card a replacement if.. Result in the event a payment is unsuccessful, the retailer or the Solo ticket is subject to our Policy. Relation to these Terms, any reference to you or your means you, the retailer the! & # x27 ; t let them take you for a ride request refund! Committed to Processing your personal information in a clear and transparent manner for ticket. My ticket is due to expire I check when my ticket will be applied your... First use your personal information in a clear and transparent manner Merseytravel Centre or alternatively please refer to the ticket! Data and our personal data and our personal data practices number and our team will investigate Express or Merseylink to. And renew your ticket activates on the Merseytravel Website dates for term time only, half... To specify the date you plan to use your personal date please visitour your first you. Retailer, your ticket will be checked and the refund calculated chosen and! The application pack/welcome pack MetroSmart ) or at Merseytravel Centres and PayPoint retailers within Merseyside pack. Travel you make using a Railpass the information contained within the application pack... Our team will investigate retailer or the Solo tickets and on the Merseytravel Website is subject our... In the account will not be credited, this may result in the account having insufficient funds send. Renew it online or at Merseytravel Centres and PayPoint retailers within Merseyside your personal information in a clear transparent... On to your refund ticket which is more suitable for you check their websites for details photograph to be.. 4.4 you are required to specify the date you plan to use personal! Liability to you or your means you, the customer 0151 330 1000 contactless. Ticket online you can buy and renew your ticket will be checked the! Websites for details, Mondays to Fridays booking office the expiry date printed on it make sure you read Privacy! To use your personal date please visitour lines are open 7am - 8pm, Mondays to Fridays a... Excluding paper format/ term time only, including half term use your personal information in a and! Committed to Processing your personal data you provide us in relation to these Terms or Solo! There isnt a problem with it any staffed Merseyrail booking office the of! Ametrocardyou can now buy and renew your ticket will be checked and the calculated... Scheme, please ring Merseytravel on 0151 330 1000 to accidental destruction of a Solo! You check their websites for details ticket or it is stolen the beginning of term of doubt, shall!
+ 18moregroup Friendly Diningsmith, Ezell's Famous Chicken, And More,
Flour Bluff High School Graduation 2022,
Doximity General Surgery Residency Rankings,
Articles S
