c) any breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession); To obtain a refund for a product purchased from www.kiehls.co.uk, customers must email [emailprotected] to give notice of their wish to return the product before expiry of 28 days following the day of receipt of the product AND return the following items within 14 days from the date of this email: If you are emailing us or writing to us please include details of your order to help us to identify it, including the order reference number (starting GB-EN). c) you communicated this to us before we accepted your order. HET AANBOD. Founded by John Kiehl, the brand has its headquarters at New York City, US. If you send us your cancellation notice by email or post, then your cancellation notice is effective from the date you send us the email or post the letter to us. If a Product has been delivered to you before you decide to cancel your Contract: Any samples offered are subject to availability and will only be sent to addresses in the United Kingdom. However, please see Clause 5.6 for what happens if we discover an error in the price of the Product(s) you ordered. 12.3. If a delivery is late, you must inform the Kiehls customer service department as soon as possible, by e-mail sent to [emailprotected] LOral shall then contact its chosen carrier in order to initiate an enquiry. EXCLUSIEVE CADEAU'S 10.8. Proof of posting will not be accepted as proof of delivery. Keihls offers personalized customer service and generous sampling to its customers. Visa, MasterCard and Maestro cards are accepted. - the card number, The official site offers an eshop facility where you can make purchases online. 9.2. If order is placed after 12pm or on any non-working day then estimated delivery will be on the second working day. 13.2. Luxueuze hydratatie de hele dag. Our order process allows you to check and amend any errors before submitting your order to us. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an Event Outside Our Control. You must read these General Conditions of Sale and the Privacy Policy which can be accessed on the payment page and tick the "I accept the general conditions of sale and privacy policy" box before being able to choose the payment method shown on the same page. LOral may withhold reimbursement until LOral has received the Products back or you have supplied evidence of having sent back the Products, whichever is earliest. For Kiehls products purchased from any other location, such as in a department store, the relevant store policy will apply. Please take the time to read and check your order at each page of the order process. of sealed goods which are not suitable for return due to health protection or hygiene reasons, if they become unsealed after delivery. 3.2. Please turn it on so that you can experience the full capabilities of this site. Phone: 021 2955 8500 (Indonesia) Estimated Delivery Because you are a consumer, we are under a legal duty to supply Products that are in conformity with the Contract. The Products ordered by Website Users shall be exclusively delivered in the United Kingdom (and excluding the Channel Islands and Isle of Man). However this cancellation right does not apply in the case of a Contract for the supply If you have already paid for the Product, we will refund you the full amount of the Product as soon as possible. 8. The right of cancellation can only be exercised by you, the purchaser of the Product, and not by a third party. The easiest way to do this is to complete the cancellation form on our Website. This brand initially began as a small pharmacy in Manhattan in 1851. 12. 1) the product The estimated delivery date will be included in the Dispatch Confirmation sent to you. LOral reserves the right to refuse all orders or deliveries if the limits stated in Clause 4.1 above are exceeded, if there is an existing dispute with you, in the event of total or partial failure to pay for a previous order by you, if credit/debit card payment authorisation is refused by the banking organisations, or in the event of total or partial failure to pay. Kiehls will refund the actual purchase price paid for the product, as evidenced by the receipt provided, to the credit/debit card used to make the purchase or in cash. 14.1. Please read these Terms carefully and make sure that you understand them, before ordering any Products from our site. Phone: 0800 587 0830 (UK) Ontdek nu je favoriete Kiehl's gezichtsreinigers in zeep-vorm. Products are offered subject to availability. As part of the fight against online fraud, information concerning orders will be checked by LOral's designated payment partner: Cybersource Internet Payment banking group. 13.1. Please note that the delivery time quoted is an estimate only. Nieuw: Midgnight Cloud Cream Moreover, you may only order a maximum of four (4) products with the same reference during a single sale and over a period of one (1) month. 14.5. 6.1. 5.5. AboutKiehls If you cancel your Contract we will: All payments must be made immediately over the Internet. This acknowledgement is sent to Purchasers in the order acknowledgement e-mail detailing the products ordered. 3) the slip on the bottom of the invoice or delivery note You will need to enter: 3. Advice about your legal rights is available from your local Citizens Advice Bureau or Trading Standards office. Samples and gift packaging: Payment: If you refuse to accept these Terms, you will not be able to order any Products from our Website. To cancel please contact us. 14.3. Unless the server is unavailable, you may pay with a credit or debit card. 1.1. Phone: 04 503 18 81 (UAE) Your browser's Javascript functionality is turned off. Phone: 8000916434 (Italy) 7.4. Orders purchased on the official site are not shipped outside the US. 2) the original sales receipt showing the date of purchase Your deadline for cancelling the Contract is set out below: If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable. The images that illustrate the Products do not fall within the scope of the Contract and LOral may not be held liable for errors or inaccuracies in photographs or graphics showing Kiehls products that are presented on www.kiehls.co.uk. Ons gamma speciaal ontwikkeld voor mannen om te beantwoorden aan hun specifieke noden. *** Delivery costs will be displayed on the checkout page of the Website. There are more than 250 retail stores globally selling Kiehls products. Delivery Option*** Estimated Delivery Time 13. Please note that this does not mean the order has been accepted. It is produced by L'Oral (UK) Limited (LOral, we, us or our), a company incorporated in England and Wales with registered number 271555. 5.1. Step by step guide, 3 things to do after losing baggage on Emirates, Contact of Amsterdam Centraal Station (address, phone), How to file a complaint with Consumer Financial Protection Bureau, Want to close Ashley Madison account? 3) a brief explanation for return. Zachte dagelijkse haarverzorging voor zachtheid en glans. Purchases on the website can be made using Visa, MasterCard, American Express and PayPal. If we are unable to supply you with a Product, for example because that Product is not in stock or no longer available or because of an error in the price on our Website, we will not process your order. We regret that we cannot offer you a refund or otherwise assist you with any problems that you may encounter Kiehl's products from unauthorised retailers or other unauthorised sources. a) we will contact you as soon as reasonably possible to notify you; and These Terms and the contractual relations between LOral and you shall be governed by the laws of England and Wales. LOral may update these General Conditions of Sale from time to time. LOral will not be liable or responsible if your delivery is affected by an Event Outside Our Control (see clause 13) including in the event of overly long delivery time caused by the transportation services, and in the event of the loss of the Products ordered. If we have to revise these Terms as they apply to your order, we will contact you to give you reasonable advance notice of the changes and let you know how to cancel the Contract if you are not happy with the changes. Besides contact details, the page also offers a brief overview of the company. Orders are prepared by the logistics centre located in Nottingham, UK, then dispatched by the carrier nominated by LOral (DPD). The packaging of the Products may vary from that shown on images on our Website. Phone: 1300 651 991 (Australia) Lavender Essential Oil, Calendula Extract, Cannabis Sativa Seed oil, Squalane, Caffeine, Vitamin C and Aloe Vera are some of the ingredients they use in their products. Once you have validated your order and payment, an order acknowledgement is displayed bearing an order number. The orders for which a P.O box delivery address has been chosen cannot be processed. If you opt to cancel, you will have to return (at our cost) any relevant Products you have already received and we will refund the price you have paid, including any delivery charges. Our shopping pages will guide you through the steps you need to take to place an order with us, as set out above. Het e-mailadres wordt door Kiehls bewaard en gebruikt om je op de hoogte te houden wanneer het product weer op voorraad is. ** If order is placed before 12pm on Friday and that Friday is a working day. 14. 8.1. 7.2. After you cancel your Order we will refund any sums you have paid to us for the cancelled Products and their delivery. 6.2. LOral may not be held liable if Products are out of stock or unavailable. 10.6. Next Day Delivery Next working day* complete your selection of Products and order them by clicking on Checkout. We will not process your order until we have your instructions. 9.7. relevant circumstances); and They have a huge range of nature inspired, scientifically proven products. 4.8. LOral will only use your personal information in accordance with the LOral Privacy Policy. If none of the items ordered are available we will also refund any delivery costs charged as soon as possible. Your use of our Website is governed by our Website Terms and Conditions. Where the Event Outside Our Control affects our delivery of Products to you, we will arrange a new delivery date with you after the Event Outside Our Control is over. If the order exceeds the aforementioned amount and/or number, the order shall be deemed invalid. b) delivery within the estimated delivery time was essential (taking into account all the If you are not satisfied with any Kiehls product purchased, Kiehls will refund the actual price paid (covering the cost of the product and, if purchased on www.Kiehls.co.uk, the cost of standard delivery only (unless standard delivery is free) in accordance with these terms and conditions. LOral may update these General Conditions of Sale from time to time as set out below in clause 8. 4.10. If order is placed after this time then estimated delivery will be on the second Saturday. Leave a feedback or report inaccurate information using the Comments form below. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you. 12.1. While every effort is made to ensure that the shade of the Kiehls products for which photos are displayed on www.kiehls.co.uk is an accurate representation of the original products, variations may occur, in particular due to technical limitations in reproducing colour using information technology. 2.2. 14.7. 5.2. 9.8. We do not in any way exclude or limit our liability for: All orders for Products offered on the Website imply the consultation and express acceptance of these General Conditions of Sale, without said acceptance being contingent on you providing a hand-written signature. You shall assume all reasonable risks linked to the return of Product(s). Annesley Delivery of an order shall be completed when we deliver the Products to the address you gave us and the Products will be your responsibility from that time. 4.2. 4.1. Every time you order Products from LOral, please check these Terms to ensure you understand the terms which will apply at that time which will apply to the contract between us. Please note that for delivery to Northern Ireland, Scottish Highlands, islands, Aberdeen and other rural areas an extra working day needs to be taken into account of for these delivery options. 11. If we miss the estimated delivery time for any Products and you do not wish to cancel your order immediately, or do not have the right to do so under Clause 9.7, you can give us a new time for delivery, which must be reasonable, and you can cancel your order if we do not meet the new time. New York, NY 10014, Customer Service The Products LOral offers for sale on the Website are intended for your personal use, in no direct relation to your professional activity. Once you have identified yourself, an order form appears on screen, which summarises: the type, quantities and prices of the Products selected by you, the applicable delivery costs, the order total, payment arrangements, delivery arrangements, estimated delivery time, your details and the delivery address for the Products. The prices given do not include the delivery costs, which will be invoiced in addition and specified to you before the order is confirmed and when the order is definitively validated. If you wish to place an order, you need to choose the various Products that are of interest, and confirm said interest by clicking on the "Add to basket" button. accurately filling out the form provided, which contains information needed to identify you, including your surname, first name and postal address. 5.7. De gegevens worden bewaard tot het verzoek is verwerkt. Retention of title and risk: We only supply the Products for domestic and private use. Upon receipt of Products ordered, you must check that Products are compliant. Facial Fuel If the non-compliant nature of the Product is confirmed by us, we will refund the price of the Product in full, together with any applicable delivery charges, and any reasonable costs you incur in returning the item to us (upon production of an applicable receipt). Phone: 400-820-5433 (China) 4.9. You can expedite the delivery by opting for overnight shipping. You may only purchase Products from our Website if you are at least 18 years old. Members earn reward points on all purchases, get access to exclusive offers and much more. c) make any refunds due to you as soon as possible and in any event within the deadlines indicated below: Amino Acid Collectie 10.2. 9.3. 9.5. This means a contract for the purchase of Products through the Website and any dispute or claim arising out of or in connection with it will be governed by English law. Responsibility cannot be accepted for lost, damaged or delayed returned forms, sales receipts or product. e) defective products under the Consumer Protection Act 1987. You can also email us at [emailprotected] or contact our Customer Services team by telephone on 0800 5870830 or by post to: Gebruik de Kiehl's Gift Finder om het beste cadeau te kiezen uit al onze producten. 2. Please take time to read these as they include important terms which apply to you. The products are also available on many ecommerce sites worldwide. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); 2022 Customer Care Contacts. Save my name, email, and website in this browser for the next time I comment. If you fail to include your proof of postage receipt, you will not be refunded your postage costs. Unit 22 Head Office b) our obligations under a Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Vul hieronder uw e-mailadres in en we zullen u een bericht sturen zodra dit artikel weer op voorraad is. Contact Kiehls: Find below customer service details of Kiehls, including phone and email. Sentinel drive 10.1. Please note that before placing an order you will be asked to agree to these Terms. We will confirm our acceptance to you by sending you an email that confirms that the Products have been dispatched (Dispatch Confirmation). PROMOTER: Kiehls, a trading division of LOral (UK) Limited, 255 Hammersmith Road, London W6 8AZ. The Website enables LOral to place the Products on sale to visitors of the Website (hereinafter the " you or your). Only orders with an invoicing and delivery address located in the United Kingdom will be processed. If you have returned the Products to us under this clause because they are faulty or mis-described, we will examine the Product as quickly as possible. The data recorded by the Website constitutes proof of all the transactions concluded between LOral and you. Incomplete, illegible or misdirected submissions will not be accepted. a) we have refused to deliver the Products; This money-back guarantee only applies to purchases made on www.kiehls.co.uk or in our Kiehls free standing stores.
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