They cover a wide range of international locations across the world. I would be happy to use it again. Perhaps, after a few more test travelers, Jayride can truly claim the title of a World-Class Company. The second ride I booked specifically because they gave me 10% off to offset the inconvenience of the first ride cancellation, and assured me Id be fine with this other company. I will never use this company again. They were fabulous. This offer is available to all NRMA Memberswith a valid subscription package. To deal with this issue, Jayride completes a contract with the services they promote and establishes set rates. Late turning up at JFK, over an hour wait. He was over 30 mins late so we had to take a taxi instead. Just completely unacceptable and will not recommend to friends and colleagues. I was left at airport, stranded. On the upside, most Jayride reviews are positive. Some go by the mile, by the destination, by tolls or traffic. The majority of customers are delighted by the convenience and comparison pricing. However, it may not be more reliable than having your hotel or airport book transportation for you (if this is an option). If you want to shop around for the best deal, with access to transportation at your fingertips, its worth giving Jayride a try. Your NRMA Member discount is automatically applied at check out. We use dedicated people and clever technology to safeguard our platform. Ultimately, Jayride is still young. The same courtesy seems to be given when things dont go well after the fact. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Driver was timely, pleasant and easily identifiable. Cancelled my rides 2 times and claimed they refunded me, but still have over $500 USD in fees tied up waiting for the refund. Others tell a different story. As with any middle man, sometimes Jayride makes the process easier and sometimes they complicate things. Please support. GIG Car Share Review: Is This the App for You? One of the easiest things i have done relative to this trip. The Jayride help page states that emails are checked 24 hours a day, 7 days per week. Jayride Corporate Headquarters, Office Locations and Jayride.com | Compare and Book Airport Shuttles and , Jayride Corporate Headquarters, Office Locations and Addresses, Jayride - Crunchbase Company Profile & Funding, Jayride Group Company Profile | Management and Employees List, Airport Shuttle & Private Transfers | Jayride.com, Haneda International Airport Tokyo HND Shuttles, Jayride - Traffic, Revenue, Competitors and Business Model, Georgia Airport Shuttles and Private Transfers | Jayride.com. I made first contact with call centre after traipsing up and down looking for driver. Some issues were noted for travelers in India and other parts of the world. Easy to use the website- very clear instructions followed by email. I cancelled the 31$ 2km drive in India within 5 mins. At Jayride.com, simply search where youre going from and to, then compare available transfer companies to find and book your perfect match, all in one place. For instance, most people in the US would prefer ride services theyre already familiar with like Lyft or Uber. Website excellent. Find a price and transfer type thats right for you from luxury private cars to shared shuttles, and everything in between and see star ratings and real passenger reviews to help you make an informed decision about which transfer company to book. All reviews are published without moderation. Had to get out, unpack car and wait for another. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'shuttlefare_com-medrectangle-3','ezslot_5',119,'0','0'])};if(typeof __ez_fad_position != 'undefined'){__ez_fad_position('div-gpt-ad-shuttlefare_com-medrectangle-3-0')};if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'shuttlefare_com-medrectangle-3','ezslot_6',119,'0','1'])};if(typeof __ez_fad_position != 'undefined'){__ez_fad_position('div-gpt-ad-shuttlefare_com-medrectangle-3-0_1')}; .medrectangle-3-multi-119{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:15px !important;margin-left:0px !important;margin-right:0px !important;margin-top:15px !important;max-width:100% !important;min-height:250px;min-width:250px;padding:0;text-align:center !important;}. Dodgy, AVOID. The Coronavirus (COVID-19) may have impacted your travel plans. 2022 Trustpilot, Inc. All rights reserved. SuperShuttle is a similar company that you may have heard of, but Jayride has its differences and advantages. Hotel staff tried to call him but he did not pick up. Salt Lake Express vs St. George Shuttle: Complete Guide & Review, The Definitive Guide to the Closest Airport to Top US Destinations, Boston to Acadia National Park: Road Trip Routes, Stops & Tips. Follow up email from Jayride said not eligible for refund due to feedback from driver company without evening receiving customer input first! Through their site or app, you can make secure payments and manage your travel plans in advance. The confirmation email did not contain any information. However, they may not get back to you until 24+ hours later. Website was easy to navigate and I had everything booked in less than 5 minutes saving me all the stress of finding transportation at the airport. Dodgy, AVOID. As with any transportation service, it seems to go more smoothly if you get picked up and dropped off in a location thats easy to find. Jayride is great for those who plan ahead and for situations where everything goes as planned. The website explicitly states that as long as you cancel or make changes with 48 hours notice, you are guaranteed 100% refund and no cancellation fees. Call centre said even they could not contact driver yet wanted more money from me to pay for another driver without providing a refund first. Jayride clearly prefers that you manage your own booking through the site, or email them. Companies can ask for reviews via automatic invitations. Search, compare and book an airport transfer at over 1500 airports around the world. Shuttlefare.com will feature more sites that help travelers find transportation and analyze each from the good, the bad and all of the above to help our audience make informed decisions on their next airport shuttle, taxi, Yellowcab, Uber / Lyft or Public Transportation. Simply search Jayride where youre going from and to, then compare available transfer companies to find and book your perfect match, all in one place. You book directly through their trusted site rather than having to deal with unfamiliar drivers and companies. Am very glad i found yr website! There are negative Jayride review stories of people not getting picked up, having to wait, or being charged extra. We know that organising airport transfers can be a tedious task, one often left until the last moment. Jayride is very responsive to reviews on TrustPilot.com so if you do have a bad experience or have trouble with your refund, leaving a review will attract immediate attention from the company. No issues at all. Jayride could be a pioneer in coordinating global transportation among thousands of services. Because they work with thousands of transportation services, some rides inevitably go smoother than others. We use cookies in accordance with our NRMA Group Cookie Policy. Please note, the Jayride booking website does not support Internet Explorer and may not work as expected when using Internet Explorer web browser. Information provided by various external sources. Booking process was quite easy, and the reviews all seemed very good, lets hope all goes well when we land in Rome . I have no idea what to do at Rome airport when I arrive. Also there you will find information about the address, phone numbers, emails and much more. We offer a complete range of services to get you online and portraying that professional image. They work with over 500 airports and update their services regularly. That being said, its still a work in progress. Book rides directly through Jayride to avoid unfamiliar drivers and companies, Available internationally in over 500 airports, Guaranteed refund if canceled within 48 hours, The phone number for customer service is difficult to find, Customer service is slow and lacking, which is inconvenient when your ride doesnt go as planned, A number of negative Jayride reviews and experiences. We offer a variety of Website Services and cater to all budgets. We phoned the owner who said the driver was at hotel. He had also not been told our destination. Good, efficient site, immediate confirmation. If you need an immediate ride quote and reservation you can also visit the Trusted Leader since 2008 Shuttlefare.comtoday! If youre traveling internationally to Australia, New Zealand or Europe, Jayride shuttle seems promising. Garbage provider. Anyone can write a Trustpilot review. Save 10% off all private airport transfers and bus shuttles found on Jayride. Very easy website to navigate quick and easy, Late turning up at JFK and rubbish service. However, if you panic or need to talk to someone last minute, you might be out of luck. The site was very easy to use and gave me a number of options for our transport from the airport. In addition to these offer terms and conditions, the Jayride's terms and conditions govern the purchase of their goods and/or services. See our Additional Services as well! Quick online receipts. Not worth it, stay away. Simple, easy to use, a painless way to book transport to airport, thank you. They encourage you to manage the booking yourself: While managing your booking online seems very user-friendly, their phone number isnt easy to find. Our order process and project timeline bar shows exactly what we will be doing! Never used this service before so I was a bit apprehensive, which was unjustified. A quick and straightforward way to see all the transfer options for our trip. We provide easy to understand information on what you need to get your website up and running. In addition, using Jayride in certain locations might be more useful than in others. If you have a sudden change, this presents a bit of a challenge. Many reviews state that Jayride prices are inexpensive. No voicemail ever left, no evidence they even tried to contact me, funny that my Wembley hotel managed to get a hold of me during this time period. Whereas airlines usually leave the remainder of your journey up to you, Jayride finishes the job getting you home to Point B (your hotel or other destination). Were making it simple, so you can be as relaxed finding and booking your transfers as you are on holiday. As Jayride continues to build a network of reliable services, the hope is those bad companies will be weeded out over time. This surely makes Jayride a mammoth operation to manage and issues do arise. The appeal of Jayride and the key to their ultimate success will be the fact that they are international. Its hard to pinpoint whos to blame in these situations. A truly terrible service. Right now, Jayride is easier and more practical than downloading multiple ride-sharing apps on your phone. Poor management of failed airport pick up. Supported browsers include Google Chrome, Firefox and Safari. When complaints are filed, Jayride promptly takes responsibility and follows up with consumers, offering full refunds for inconveniences or missed rides. Access more exclusive discounts and offers right away, National Roads and Motorists' Association Limited ABN 77 000 010 506, Update Open Road magazine delivery method. Once registered, a detailed quotation will be provided based on exact client requirements. One driver arrived loaded up car then refused to take us to our destination. Travelers describe the process as easy, quick and cheap. Each offer is not transferable for cash and cannot be used in conjunction with any other offer for the same product or service. The driver did not turn up on time. Jayride is the middle man who eliminates language barriers, figures out currency conversions, and protects you from the all too common risk of getting ripped off. It sounds great, but how well does it actually work?if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'shuttlefare_com-box-4','ezslot_3',120,'0','0'])};if(typeof __ez_fad_position != 'undefined'){__ez_fad_position('div-gpt-ad-shuttlefare_com-box-4-0')}; Heres what pops up on Jayrides landing page: if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'shuttlefare_com-large-leaderboard-2','ezslot_4',133,'0','0'])};if(typeof __ez_fad_position != 'undefined'){__ez_fad_position('div-gpt-ad-shuttlefare_com-large-leaderboard-2-0')};Its straightforward. Jayride offers a range of rides from standard shuttle buses to luxury limos. The NRMA reserves the right to terminate or vary any offer at its discretion. Its tough to tell if this is Jayrides fault, if Jayride is taking the blame for a bad driving company, or if the customer entered wrong info. This takes the burden off the customer who would otherwise be tasked with making comparisons on their own. Last Updated on July 31, 2019 by Laurice Wardini, Jayride is a concierge service that helps you book private transfers from the airport. Bookings must be made using the buttons provided on this page where 10% discount is applied automatically.
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