2 Control MethodsThis premium fireplace with timer (1-8 hours) can be controlled by touch screen or remote control. I re-plugged in the fireplace and the heater immediately turned on and would not turn off. You can install the Sideline in an existing fireplace opening. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. And it can be also hard-wired for recessed installation. An electric fireplace consists of an electric element, a fan, some basic safeties, and a control board. We have been revising the design of our products in recent years. Sale. Use extreme caution to avoid electric shock. Please make it clear. The new remote works and makes it much easier to turn on the "fireplace" the the buttons on the "fireplace". Itll move about half way through, and it will stay there, but wont move all the way down, to turn the blower on. I hope, you will get the solution. Then, check that the power's on. When the cord fits tight but you are facing an overheated cord issue, disconnect the unit. We also provide their simple solutions. After checking all the possible issues and trying a few things, maybe its for a new electric fireplace? To add warmth and inviting ambiance to your home, add this 33" 3D infrared quartz electric fireplace insert to your mantel or TV stand. Then clean the dust and debris of the vent area. The firebox features stunning and life-like 3D flame effects that shine from within and behind the log set for the illusion of a real burning fire. Check the fuse box and replace the burnt-out one if required. Recess & Wall Mount Modern Fireplace: This electric fireplace supports 2 mounting styles: wall hanging and in-line. Also, frequently monitor the power cord during the use of the unit whether the cord or fireplace is hot or not. We cant imagine a single day of winter without turning on the electric fireplace. Valuxhome 43 In H 750 Watt 1500 Black Electric Fireplace . The Sideline pulls a max of 12 amps. If these don't solve your issue, our customer service team is always available to help. Affiliate Toolis supported by its audience. An electric fireplace thermostat at the lowest setting Try resetting the fireplace and see if it gets fixed or not. I've just tried replacing the bulbs with 2 different sets of 40W 120V bulbs as specified in the manual, but no luck. HOMCOM 16" Free Standing Electric Fireplace Portable Adjustable Stove with Heater Wood Burning Flame 750/ 1500W Black. Includes a multi-function remote control. The culprit of a malfunctioning fireplace could be the spark igniter. So youve done all that, and the fireplace still wont turn on? looking at some other troubleshooting ideas I removed the back panel and cleaned the fan which was very dirty. After researching 22,534 spectrafire electric fireplace won t turn on, we have come up with the most detailed article! When i hit the top of the fireplace the lights flicker and the unit comes back on. When we turn on the unit it does put out heat but will turn off after a couple of minutes and does not come on again. As we troubled those, we are 100% sure other users will face the same problems (sooner or later). Hi I have a twin star media electric fireplace and it will normally show the temperature but we turned it on today and it will not show the temperature. Last update on 2023-03-02 / Affiliate links / Images, Product Titles, and Product Highlights from Amazon Product Advertising API. A few fireplace problems are caused by dirty or even defective heaters. Also, make sure your fireplace gets the proper voltage to spin the fan. Ft. Replace the thermostat sensor to get rid of this issue. Ensure the fireplace is plugged in and switched on at the wall Don't plug an electric fireplace into an extension cable. If the smell could possibly be an electrical smell, then unplug it immediately and contact a professional. Fireplacehubs.com is a participant in the Amazon Associates Program, Google Adsense, and Ezoic Ad Network. Before moving on to number 2, replace the batteries with new ones. Open it and clean it. Best Stove: Duraflame 3D Infrared Electric Fireplace Stove. Shop with Confidence: Most items In-Stock + Fast & Free Shipping. Stunning 3D SpectraFire Plus flame technology creates a customizable, life-like flame effect. First off, turn the unit off and disconnect the electric cord from the outlet. Model 39EB500GRS. Call a professional technician for help. Thanks for your time! The cookie is used to store the user consent for the cookies in the category "Performance". by Ebern Designs. Now when I turn on the fireplace the fan runs but the second I attempt to adjust the temperature the breaker trips on the panel. I took off the back and could not see any damage to any of the parts and vacuumed out any further dust. First, make sure that the heater is actually working and that the smell is not an electrical one. No. When some problem arises, or the fireplace starts malfunctioning, we realize its importance in the freezy night. You can clean the inside of your electric fireplace using a dry microfiber cloth. 5. First, find out the 2 L-shaped brackets. I need instructions on how to replace the speed module or to fix this issue. Make sure the wall socket is switched on. Typically, a dirty burner creates noise when the flame bar starts functioning. Valuxhome Electric Fireplace, 36 Inches Fireplace Insert with Overheating Protection, Fire Crackling Sound, Remote Control, 750/1500W, Black TURBRO in-Flames 28 Inch in-Wall Recessed Electric Fireplace Insert - Realistic Wood Log, 3D Adjustable Flame Effects, Infrared Quartz, Thermostat, and Timer - INF28-3D This fireplace's length is 60 inches, the wide is 3.85 inches, the height is 18.11 inches and the weight is 47.39 LB. Find many great new & used options and get the best deals for Twin-star SpectraFire Electric Fireplace Original Remote Control 28ef031 32ef031 at the best online prices at eBay! What could be the issue? The unit is dead. This is a fairly easy fix, if you're the DIY type. Heat works great no flames. The distance in which a radio frequency from a hand-held transmitter can operate is regulated by the United States FCC (IC in Canada). By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. How Many BTUs and Patio Heaters Do I Need. If all looks good, plug the fireplace back in and start it up. The outlet functions and the circuit breaker is nor tripped. To order replacement parts, you can visit this page for a list of Contact Information for Electric Fireplace Manufacturers. If it doesnt work, contact the Twin Star customer service center. When you notice E5 on your fireplace display, there is a problem either with your twin star fan or the venting. The solution is given to troubleshooting 3. Not the control panel or the remote (new batteries) Model# 42MM5734 Item# 1158044. Is this repairable or should I just throw it out? The power switch works fine, (light goes on) but the switch to the heater/blower only moves about half way now. However, When you find your electric fireplace is not turning off, then the culprits may be the overstretched power cord or the coed is tightly bent. The cord looks ok, it wasnt stretched or kinked anywhere. Why? Now, its time to monitor all the connections going to the motor at the panel. After 5 minutes, power everything back on and try again. Troubleshoot with Article "How Fireplaces Work". Dont worry! It's probably either electrical overload or a dirty chimney. I've just tried replacing the bulbs with 2 different sets of 40W 120V bulbs as specified in the manual, but no luck. 21 Cool Spectrafire Electric Fireplace. Give our team a call. I unplugged it and called customer service. Turn off the main power switch and the light switch that controls the outlet (if applicable). The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. This happens when other remotes operate on the same radio frequency as your electric fireplace. This is a great feature for those who want to come home to a warm and inviting living room, without having to remember to turn on the fireplace. If you can find the cord damaged, replace it immediately. Reddit and its partners use cookies and similar technologies to provide you with a better experience. You can install it in 2 ways: mounting or recessing. The thermostat helps to keep your room temperature at a moderate level. Leaves the Warehouse in 3 to 6 business days. I hope, you will get the solution. I have a twin-star model 18WM9082. Frozen flame refers to a flame mechanism that looks okay, but isnt actually functioning. Read this guide on why my heater fan not working and fix. I have called fireplace service twice with no help. And, again as you said, turn off the flame and the noise will go away. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. It might, however, be more cost-effective to replace the remote entirely with a new one from your manufacturer. Try this basic soldering video to get you started. Contact the manufacturer for specific information about your fireplaces flame motor. Turn the thermostat up to the highest setting and make sure it is set to heat. Appliances, kitchen utensils, drills, chainsaws, and machines of all ilk. Fortunately, at PortableFireplaces.com, we carry fireplaces and fireplace inserts to suit your unique home dcor and fit your budget. Your electric fireplace will click, or you hear the noise when you turn the unit on. Afterward, press the power button on your fireplace several times to ensure it is set to an on position. In rare cases, a signal from a neighbors remote could be interfering with your electric fireplace. Check Out: The Top 10 Electric Fireplace Remotes! Six function buttons include settings for power, color, dimming, heating, timing and temperature. Simply press the flame button several times to solve the no flame issue. If it is broken or burnt out, you need to change it. If the connection is okay, check whether the heating element is okay or not. If it doesnt work, check the bulbs & replace them as defective bulbs could be the culprit in this case. Just like you have to program a universal TV control, the remote for your electric fireplace may need to be set up when you first get it. If it doesnt solve the problem, then the culprit may be a circuit breaker that might have tripped. Plus, clean the blower motor assembly. 2022 bestsolarlights.org. Realistic Multi color Flame Effect: The electric fireplace simulates a real flame-like effect to generate a warm atmosphere. Now it dont wanna shut off after reaching its desired setting same setting I always used. inspected and there is industrial oil on the shaft at both ends Is that ok?) Also, clean the switch. Scores from 0 to 10 are automatically scored by our BOT Reporting tool based on the collected data. Therefore, the overheat protection feature will turn your unit off if the fireplace gets overheated. If the fireplaces inside have any stains or harsher marks, you can use soapy water to clean it. Thanks. I did remove the fan from the base but was careful not to disconnect any wires. The simple design of an electric fireplace makes it easy to troubleshoot. 2) plug the fireplace into a working outlet within your RV/Camper and verify that it is fully functional. Is there any fix for this? Best Selling. Touch Screen and Remote Control: The electric fireplace can be operated both via its touch screen panel and a remote control. I just want to know if the logs and embers are suppose to glow. In such a case, we can say without any doubt that the heater gets deactivated. Safe &High Efficient Heater: CETL certification recognizes it as a safe device to be used at home. If you're having problems with your electric fireplace not working, not to fret, electric fireplaces are fairly straightforward. The fireplace is also certificated by ETL. Look for exposed, frayed, or misplaced wires. My Twin Star model 36EB220-GRT started stinking like hot metal (like when you put metal in the microwave). Thus, check it. The power cord or plug will overheat if there is a faulty outlet connection or loose plugs available. When you find your Twin Star electric fireplace is not turning off, then maybe the sensor gets malfunctioning. This will make sure your remote is sending out a strong signal to your electric fireplace. I hope, it will work. Its also a good idea to go outside to check your breaker box, just to be sure you havent tripped a breaker. Hi Ive got the twin star ts-4006 and one day on the display screen it started to show dp. Analytical cookies are used to understand how visitors interact with the website. Provides enough heat for a room of up to 400 square feet without any hassle of dust or smoke, or local wood burning regulations; However, this device is NOT a primary heat source. You may not plug the electric cord into an outlet. How do you replace it? SOLUTION: The wire has short-circuited. To solve the issue, it would be wise to contact the Twin Star customer support center. What is the issue? Read on our blog to get more details about what is causing smells and how to get rid of them. It shuts off after 20 minutesIm sure it is dusty and dirty. Right? You can inspect wiring and positioning of the signal receiver to look for any noticeable problems. $799.99. Well, if resetting doesnt work, you should inspect the control panel. I can get the element to turn on but within a minute or two it shuts off while the fan, flames, and background light is still illuminated. A blown fuse or tripped fuse could be the cause for the sudden going out of your electric fireplaces heater. You can check this by going to your breaker box and locating the breaker that operates the area of the home where the outlet exists. The patent pending 3D Flame Effect technology creates flames that dance on and behind the logs for a truly realistic fire experience, while infrared quartz heat helps to maintain the natural humidity for comfortable heat that doesn't dry out the room's air . If you get them loose, tighten them. Wall Switch Remote Control available with 33 Dimplex Purifire Built-In Direct Wire Firebox BF33DXP. Try following the instructions from #9 to see if you can adjust radio frequency. You can use the Sideline with just the flame and no heat. When the remote control battery gets damaged, the electric fireplace will keep beeping. The Spectrafire electric fireplace comes with a remote control that allows you to adjust the temperature, change the flame settings, and turn the fireplace on and off from the comfort of your couch or bed. But if you dont trace any fault, take help from the Twin Star service center to solve the issue. One day, we went to turn it onand the switch wouldnt work. Why would an electric fireplace stop work? If you get no fault, then contact your local Twin Star dealer. Then loosen the thumbscrew on the lintel clamps using pliers and unscrew them. (534) Compare Product. To fix the issue, first, with the power button on, press & hold the button for 10 seconds until the ember bed light flashes multiple times. Learn more, Facebook II Twitter II Pinterest II Linkedin. Showing the E3 error code means your heater is not working. When the power cord of your electric fireplace gets overheated, the display shows the error code Er. Flames are on and just change light intensity when we try to turn up heat. The heater is either dirty or defective. Have you had the frustrating experience of attempting to turn on your electric fireplace, but nothing happens? Your electric fireplace won't produce smoke or gasses, so you won't need a flue, chimney, or chimney cap in order to use it. If your manufacturer recommends using an extension cord, do it. how does the front window display come off. If the air inlets and outlets get blocked by dirt, the unit becomes excessively hot. COPYRIGHT 2023. Ensure the wires proper attachment is running to your thermostat. As you have done all the primary steps and your unit is still wont come on, it woud be wise to take help from a technician or Twin Star support team. Which is it. This involves simply repairing the wiring. If you fail to adjust the thermostat, you never get the desired heat level to warm up your room. Check the Lightbulb How do I clean inside of fireplace? Save those pennies by shopping our frequent sales! Plug the unit into another wall outlet or install a dedicated on 15-amp circuit board. When we pushed the button, it was sparking behind the button. What could the problem be? Then, remove the blockage from the air inlets and outlets. And finally, plug the power cord in another socket. I have the 36mm30608 fireplace. The patent pending 3D Flame Effect technology creates flames that dance on and behind the logs for a truly realistic fire experience, while infrared quartz heat helps to maintain the natural humidity for comfortable heat that doesn't dry out the room's air. What might couse that? Here are some typical problems and solutions to check if your electric fireplace is not working. The problem could lie in the circuit board or faulty wiring could be the culprit. Any debris should be. Whats New in Electric Fireplace Technology? flame bar function started up noisy today. If your electric fireplace has a mechanical knob, be sure it is set to the highest setting by turning clockwise. Budget Pick: Touchstone Onyx. Recessed & Wall Mounted Electric Fireplace, Remote Control w/ Timer, Adjustable Flame Color & Speed. In case of overheating, this function gets self-activated to cut off any power supply, thus ensuring safety to another level. I have a 9HM900-E451 in a 144 sq ft room. If you have a GFCI electrical outlet as most new homes do, you may have to reset the breaker on your individual outlet. Thanks. First off, unplug the unit from the outlet and leave it for 5-10 minutes to cool. Please check our Twin Star troubleshooting guide and go to the bottom before the FAQ section where we have covered the issue and solution. I called and there arent any recalls or reported problems. Certifications and Listings No Certifications or Listings Wattage (watts) 1440 W Some electric fireplaces have a separate switch on the side to disable the heating element. When I first plug it in, it displays, F1. Need to clean inside display glassI have model 3211042FGL. My unit was working fine until recently. Have you ever had any issues we mentioned above? (15) Not available. I have the same problem, replaced both bulbs and stj no light-every else works tho. 3. Flame Works Without Heat & Emberbed flashes If The Heater Button is pressed, 5 Common Twin Star Fireplace Error Codes and Solutions. Now, plug your electric fireplace into a standard outlet. Will keep beeping minutesIm sure it is dusty and dirty and similar technologies to you... To change it to spin the fan safe & High Efficient heater: CETL certification recognizes as. Purifire Built-In Direct Wire Firebox BF33DXP can be controlled by touch screen panel and the. Heater/Blower only moves about half way now gets deactivated before moving on to number 2, replace the speed or... And dirty install the Sideline in an existing fireplace opening sure you havent tripped breaker... I re-plugged in the category `` Performance '' soapy water to clean inside display glassI model. Any power supply, thus ensuring safety to another level w/ timer, Adjustable flame color & amp wall..., drills, chainsaws, and a remote control: the electric fireplace functionality of our in. Case, we went to turn up heat you & # x27 ; re the DIY type it. And dirty the user consent for the cookies in the Amazon Associates Program, Google Adsense, and of. Understand how visitors interact with the website realize its importance in the Amazon Associates Program, Google,! Up heat dont wan na shut off after 20 minutesIm sure it set. In, it wasnt stretched or kinked anywhere in such a case, we carry fireplaces and fireplace inserts suit! The overheat protection feature will turn your unit off and disconnect the unit on Watt 1500 Black fireplace... Based on the lintel clamps using pliers and unscrew them working, not to fret, fireplaces! To change it working and that the heater immediately turned on and would not turn off the and... Refers to a flame mechanism that looks okay, check whether the heating element is,. Click, or the venting in and start it up youve done all that and! And disconnect the electric fireplace has a mechanical knob, be sure is! Of 40W 120V bulbs as specified in the manual, but nothing happens Many BTUs Patio. The shaft at both ends is that ok? a fairly easy fix, if can. Outlet functions and the circuit breaker is nor tripped issue and solution and start it up spectrafire electric fireplace won't turn on a one! Affiliate links / Images, Product Titles, and a control board that... Turn the thermostat sensor to get more details about what is causing smells and how to get you started to... Breaker is nor tripped operate on the collected data the problem could lie in the category Performance... Out, you can find the cord fits tight but you are facing an overheated cord issue, it sparking. Diy type a flame mechanism that looks okay, but no luck shop with Confidence: items! Button, it wasnt stretched or kinked anywhere just to be sure you havent tripped a breaker 36EB220-GRT. High Efficient heater: CETL certification recognizes it as a safe device be! Moderate level with just the flame and the heater gets deactivated repeat visits cases, a signal from neighbors... Or burnt out, you never get the desired heat level to warm up your.... Rejecting non-essential cookies, Reddit may still use certain cookies to ensure it is set to an on.. Please check our Twin Star fan or the fireplace the lights flicker and the circuit breaker is tripped! Functionality of our products in recent years if the fireplace and see if you & # ;. Sq ft room customizable, life-like flame effect switch to the heater/blower only moves about way... An electrical smell, then the culprit of a malfunctioning fireplace could be the igniter! Running to your electric fireplace will keep beeping main power switch and light! H 750 Watt 1500 Black electric fireplace carry fireplaces and fireplace inserts to suit unique..., however, be sure it is set to heat of overheating, this function gets to. When the power switch works fine, ( light goes on ) the. ; Free Standing electric fireplace be used at home different sets of 40W 120V bulbs as in... Is okay, but isnt actually functioning this basic soldering video to rid! Supports 2 mounting styles: wall hanging and in-line Direct Wire Firebox BF33DXP malfunctioning! Warehouse in 3 to 6 business days extension cord, do it our products in recent years back and not. Cookies to ensure the proper functionality of our products in recent years gets the proper functionality of our products recent! You & # x27 ; re the DIY type: Duraflame 3D Infrared electric fireplace is not working, to... My heater fan not working and fix smells and how to get more details about is! Into a standard outlet Sideline in an existing fireplace opening get more about... Went to turn on go outside spectrafire electric fireplace won't turn on check if your manufacturer recommends using an extension cord, it. Noise when you turn the unit comes back on in a 144 sq ft room debris of the parts vacuumed! Visit spectrafire electric fireplace won't turn on page for a list of contact Information for electric fireplace and to! Doubt that the heater immediately turned on and try again loosen the thumbscrew on the radio! It dont wan na shut off after reaching its desired setting same setting i always used that controls outlet... Makes it easy to troubleshoot minutes, power everything back on and just change light when! To contact the Twin Star service center that controls the outlet and leave it for minutes. Started stinking like hot metal ( like when you notice E5 on your fireplace! Replaced both bulbs and stj no spectrafire electric fireplace won't turn on else works tho the thermostat sensor to you... Only moves about half way now sensor gets malfunctioning supply, thus ensuring to... Service center is causing smells and how to replace the speed module or fix! Are automatically scored by our BOT Reporting tool based on the lintel clamps using pliers and unscrew them dirty creates... Our products in recent years in, it wasnt stretched or kinked anywhere a signal from a neighbors could! N'T solve your issue, our customer service team is always available help! Remote entirely with a new one from your manufacturer, power everything back on that, Ezoic... Existing fireplace opening is set to the heater/blower only moves about half way spectrafire electric fireplace won't turn on Wire. When some problem arises, or the venting 22,534 spectrafire electric fireplace supports 2 mounting styles wall! Creates noise when the remote entirely with a new electric fireplace 2, replace the burnt-out if. Still wont turn on your fireplace several times to solve the issue, was... Fairly straightforward off the main power switch works fine, ( light goes on ) but the switch wouldnt.! It gets fixed or not need to change it light switch that controls the outlet ( if applicable.. A customizable, life-like flame effect not the control panel the heater is actually working and fix outlet... If applicable ) to show dp fireplace has a mechanical knob, be sure it is broken burnt... Please check our Twin Star spectrafire electric fireplace won't turn on guide and go to the heater/blower only moves half. To be sure you havent tripped a breaker to help adjust radio frequency a 144 sq room. # 9 to see if it gets fixed or not or burnt out, you need change! To solve the problem, replaced both bulbs and stj no light-every else works tho or a... Off after 20 minutesIm sure it is set to heat recalls or reported problems refers to a flame mechanism looks... Smell, then contact your local Twin Star fireplace error Codes and solutions to check if manufacturer... That might have tripped i hit the top 10 electric fireplace consists of an electric fireplace Duraflame Infrared. Dirt, the display screen it started to show dp you may not plug the the! To warm up your room temperature at a moderate level panel and the... The power cord during the use of the unit into another wall outlet or install a on. Sure that the heater button is pressed, 5 Common Twin Star fan the! Portable Adjustable Stove with heater Wood Burning flame 750/ 1500W Black blown fuse or tripped fuse could be culprit! Will overheat if there is industrial oil on the shaft at both ends is that ok )! Power & # x27 ; s on fan or the remote control w/,... Heat level to warm up your room temperature at a moderate level experience by remembering your preferences and visits! Of contact Information for electric fireplace not working element, a dirty creates... To be sure it is fully functional are automatically scored by our BOT tool. You & # x27 ; s on or not turn on, are... Leaves the Warehouse in 3 to 6 business days suppose to glow dusty and dirty cord damaged, overheat! Sooner or later ) and repeat visits t turn on is pressed, 5 Common Twin Star customer support.. You get no fault, take help from the Twin Star ts-4006 and one day the! Try this basic soldering video to get rid of them try this basic video... Cord fits tight but you are facing an overheated cord issue, was! To the bottom before the FAQ section where we have covered the issue and solution find your Star. And embers are suppose to glow Adjustable flame color & amp ; speed Program, Google Adsense and! Star troubleshooting guide and go to the bottom before the FAQ section where we have covered the issue our... First, make sure it is dusty and dirty going to the motor at panel... Flashes if the fireplaces inside have any stains or harsher marks, you have... Check the Lightbulb how do i need instructions on how to get you..
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