I took delivery of an Audi Q5 in great shape that was a gift for my sonHe noticed that the sun roof shade was not working on the panoramic sun roofI called Carvana and they sent me to their certified dealer n the networkthe job was too big for a regular repair shopso I figured here we friggin go with the run aroundbuyers remorseBUT Carvana's response "let's not play around take it to Audi dealership and get it done the right way" - took it to Audi for repair and it cost over $2k and I didn't pay a dime - Huge Carvana fan - forget the dealerships for used quality cars they DELIVERED on many fronts - quick easy and they stand behind their cars - never wrote a recommendation in my life but these guys deserve it! Based on a vehicle price of $28,990, on a 72 month loan with 5.99% APR and a 20.00% down payment. They do not represent a financing offer or a guarantee of credit from the seller. And no - I'm in no way sponsored or compensated for my review. Had a couple of hiccups Rick and motorcars stand but the cars they sell 100 percent. Control your smartphone through Apple CarPlay, or Android Auto to access your music, messages, and more! My husband and I had been searching for a larger, family car and the thought of even stepping foot in a traditional dealership (COVID-impacted or otherwise) was cringeworthy to say the least. Good experience shopping for a used BMW. Everything was done very professionally. and any applicable fees. All that to say - go with Audi / Audi CPO. Bought a 2014 Audi Q5 TDI from Hawk Automotive KC, MO about a week ago. A powerful vehicle is desirable when getting on the roads in Lansing, being able to take on any road conditions. Gas mileage is great in roughly 450mi to the tank which is better than previous cars Ive owned. I definitely really love the panoramic roof - its amazing at night but can get a bit warm in the summer months. Just wanted to put some legitimate and positive experiences back out there. These would be specifics that would easily and instinctively be understood through a test drive and putting the burden of those experiences that would come from an in-person visit could go a long way on the side of customer experience. The whole process was easier and faster than any dealership. Most recently, Ken who was my service rep and Austyn was my service tech. Estimated monthly payment of . Also available are 20" 5-arm-offroad design wheels for maximum security. Our Cars.com Vehicle Test Team has awarded the ${make} ${model} Highly recommend Hawk Automotive. User Agreement (updated 5/25/18) and No vehicles found using that search criteria. Driving it is genuinely fun every day, it's build quality & reliability are unmatched, and the Audi service experience is one that actually doesn't suck (looking at you, BMW). Customer service was very kind, knowledgable and overall pleasant to deal with. I see another Carvana vehicle in my family's future.! Newspaper | Digital Editions | eNewsletters. Very clear and straight forward. Never thought I will get used to driving a SUV since my last car was an A6 which I kept for 13 years. prior written permission of Advance Local. Our delivery person, Riley, our delivery professional, was most helpful! I have a Q5 2018 and so far no problem. It wasn't even listed yet. The process at the vending machine was easy, we were in and out in our new car in 15 minutes. Experience the available Bang & Olufsen sound system, provided with 19 speakers and powered by a 16-channel amplifier. Very comfortable seats and also fast. Community Rules a virtual appointment! Come on down to Audi Lansing to check out our new specials. Matching vehicles straight to your inbox. Sign up access your saved searches anywhere, anytime, and from any device. The exchange was flawless with no questions asked. No vehicles found using that search criteria. In the future once I pay this off I will stay with the Q5 and just go newer. I am a widow who does not know much about carsthey were my under husbands purview. You also agree to our Privacy Statement. Hope this helps! Privacy Policy and Cookie Statement (updated 5/25/18). She expertly delivered the car, remained helpful throughout, and offered us insight, adept and thorough service with grace and cheer. She had a terrific attitude and was buoyant and hopeful throughout the entire delivery process. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the A stand out model with great style and a sporty performance will have you itching to get out on the road in Lansing MI. We love our new car and we appreciate very much how our car was delivered! We value your privacy. Use of and/or registration on any portion of this site constitutes acceptance of our Based on a vehicle price of $22,990, on a 72 month loan with 5.99% APR and a 20.00% down payment. While driving, the 2019 Audi Q5 makes it an entertaining one. Privacy Policy and Cookie Statement (updated 5/25/18). This car meets my needs - interior is designed nicely, the biggest issue I have is with the AMI and getting my phone to connect to it (havent been able to do this successfully) which does put a damper in things for me. a video consultation. I actually returned the first car I bought within 7 days to buy the same year and style with more features. I figured out what I wanted exactly then I went to Carvana to buy one. Based on a vehicle price of $29,900, on a 72 month loan with 5.99% APR and a 20.00% down payment. Awesome guy. Really enjoy the drive. Estimated monthly payment of . I made a purchase of an Audi Q5 and it was very nice not dealing with dealers at a lot. Certified cars are manufacturer warrantied and typically Great experience, even leveraged the swap option to get into a larger vehicle without any questions. Cars.com Privacy Statement. Based on a vehicle price of $26,990, on a 72 month loan with 5.99% APR and a 20.00% down payment. Directions Browse cars that save you $1,500 or more vs. Kelley Blue Book Typical Listing Price. I never had a problem with Audi. One suggestion for the Carvana team - I love 360 interior and exterior view of the vehicle but including more detailed car features (for the specific make and model and year of the car) would be very beneficial. I'm a long-time car enthusiast, and have owned VW's, Audis, BMW's, Hondas, & Subarus over the years. upon request. apply to all content you upload or otherwise submit to this site. Best selection of good used cars in Lansing. For example, the car color was mislabeled as black (when on the window sticker and in-person) it was a charcoal grey color. They had exactly what I was looking for at $5000 less than any dealership. The Carvana Team members with whom I worked were astoundingly proficient and superbly professional. From the customer service representatives to the vehicle delivery staff, each individual made the purchase process pleasant. I believe it is worth every dollar! All rights reserved (About Us). Our goal is to make you happy, and with this outstanding performance model we are sure we can find the right fit for you. We did not use the Carvana financing option (the rate was very high and there was not an option for dual borrower) and we opted to travel to our nearest vending machine (in Birmingham, AL). And dont forget about the available panoramic sunroof! Paying careful attention to the roads is important to us and with this 2019 Audi Q5 there are a few features that make it a safe drive. I've been in and out of the car business for 25 years in nearly every position possible from mechanic to owning a dealership. It has a great sized trunk area. A blind spot monitoring system is helpful in cases when looking at your surroundings can be difficult. The entire buying process took less than 2 hrs. I love my car. They both hit the ball out of the park. A smooth ride while keeping control has never been more satisfying. We couldn't have asked for better. prior written permission of Advance Local. The entire company top to bottom I give 6 stars and a standing ovations also a tip of the hat. Good hire!! You can get more information about this car from your couch through I found the experience and the salesperson to be easy and honest. Community Rules I love my Audi Q5. Estimated monthly payment of . Jake Bozzo was our salesman. We want to make sure that here at Audi Lansing, you are always driving safe and aware of your surroundings. Audi Q5 Premium Plus w/Technology Value Pkg. This business will not leave you hanging out in the cold. It is my second Audi Q5 car. our tools to get details such as qualifying cars, test drive options, This model helps optimize traction as conditions become more challenging for the driver. home delivery on some or all of its cars. And as if that wasn't enough, it has held its value by far the best of any other car I've owned (looking at you again, BMW). They even suggested reaching out to customer service to extend our 7 day (mileage) return policy since we would be driving back to Louisiana (fingers crossed for a New Orleans or Baton Rouge-based vending machine soon!) I have two small children and I feel so safe driving this SUV. They even sent us a card thanking us for our purchase - worlds apart from a conventional dealership experience. LED taillights with very dynamic turn signals make it clear for any other driver on the road your intentions. Estimated monthly payment of . I have literally (and yes I do mean literally) never had any issue of any kind with the car (now at 79k miles). All rights reserved (About Us). Estimated monthly payment of . Looking to have this car delivered to your home? 2021 Advance Local Media LLC. Use our tools to contact the dealership to schedule I had no problems with this vehicle at all. Found my wife the perfect vehicle. Carvana was the easiest and most transparent car buying process I've ever been a part of. Enjoy the Michigan air and sunshine at your pleasure. Contact the dealership with Based on a vehicle price of $16,995, on a 72 month loan with 5.99% APR and a 20.00% down payment. The 2019 Audi Q5 is a vehicle that you won't want to miss out on. Very smooth comfortable ride. Carvana reccommend it to me based on preferences. no blind spot indicator). I started out test driving different vehicles at dealerships. Being on this inside, while focusing on your destination, it's also important to focus on getting to your destination safely. 2021 Advance Local Media LLC. financing of the vehicle. It is a more than fair process. This dealership offers Overall the car is mechanically great - some folks have issues but I havent had any yet. Real, personalized financing terms in less than 2 minutes, with no impact to your credit. This car is likely to sell soon based on the price, features, and condition. Over 1,000 added every day! Okemos, MI 48864. fees, lien fees, or any other fees that may be imposed by a governmental agency in connection with the sale and That was the best customer service experience I ever had. Our employees look forward to meeting you and discussing all our available models. Easy to talk to. You need to make her head of that whole department! 2186 Jolly Rd. None come close to the joy, quality, reliability, & service experience I've had with Audi & this Q5. These estimates do not include tax, title, registration After some initial online car searches, we settled on Carvana and ended up purchasing our new car, in our pajamas, on our couch! And both were superbly kind. ${award} ${year}, 2014 Audi Q5 3.0 TDI Prestige quattro review, By Joseph and Julie Sangster from Lansing Michigan. Estimated monthly payment of . Keep doing what you do. go through a rigorous multi-point inspection. Our Carvana experience was fantastic. Also, I found myself googling the audi-speicfic packages which weren't exactly as I thought (i.e. By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Would 10/10 buy again from Carvana. Calls may be prerecorded. Estimated monthly payment of . We had no problems. *Estimated payments are for informational purposes only. Based on a vehicle price of $23,790, on a 72 month loan with 5.99% APR and a 20.00% down payment. @Carvana - Rachel Robinson is awesome! Consent is not required to purchase goods/services. All in all I really like my q5 premium plus, and would definitely recommend it to anyone. I love that the customer is given 7 days to try the car. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the With 248 horsepower 273 lb-ft torque and standard all-wheel drive, you have the capability to leave tracks on any journey you seek out. I would highly recommend! Great for a big family. I'll keep this short and sweet - this is the single best and most well-rounded car I've ever owned. I highly recommend Carvana! We'll notify you when there is new inventory and price drops based on your search criteria. A video walkaround of this car may be available The entire process was easy and smooth from picking out the vehicle, financing, and touch less contact with vehicle delivery! It had a real nice feel when driving and the heated seats were appreciated in the winter. It has been about three weeks and the Carvana team has been keeping us posted on our registration. Purchased 2016 Lincoln MKX from Rick outstanding experience. apply to all content you upload or otherwise submit to this site. There's a reason they're so highly rated and why you see them EVERYWHERE on the road. Whether you decide the Premium, Premium Plus, or Prestige package, there are plenty of options to meet your desires. User Agreement (updated 5/25/18) and Newspaper | Digital Editions | eNewsletters. Hawk owner Sean treats u right. They educated me, made suggestions, and outlined options..and then enacted our agreements in a professional and timely manner. Happy wife happy life. Based on a vehicle price of $19,990, on a 72 month loan with 5.99% APR and a 20.00% down payment. Use of and/or registration on any portion of this site constitutes acceptance of our I have so valued the consistent, reliable, competent, efficient service from Serra Mercedes.
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