You Visit the help page on this site for information about taking care of our furniture.You will also find information about our earth-policies, and how our furniture is made. On delivery of your order please follow below IMPORTANT instructions: Who do I contact about billing questions? There could also be times when you have your eyes set on furniture that you dont think would fit in. It arrived in perfect condition and is a very solid good quality piece. Name on card Through their personal Customer Portal, customers have a 24*7 access to the images along with all shipping and delivery details. At Houzz we want you to shop for Sierra Living Concepts Courtdale Rustic Solid Wood 4 Door 3 Drawer Large Sideboard Cabinet with confidence. All our standard products are handmade to order we are currently quoting approximately 8-10 weeks from order to delivery of your furniture. Please be assured that your purchase is entirely safe with us and just like hundreds of our customers, you will love the end product and cherish it for a long time!. However, most of them are standard options that are not necessarily meant to be a part of your distinguished home. the shipping company sent one guy out who proceeded to make an attempt in getting my console in the basement by himself. Our freight partners will now be glad to pick up your order for delivery. Our skilled artisans handcraft every piece of furniture from solid wood, using traditional hand tools and techniques, ensuring superior quality and a charming natural appeal. From start to finish the customer service/updates, etc. Please sign/inscribe your initials after checking the box. Your tracking Number will get active as soon as the shipping company picks up your order. If you require a quicker delivery please contact our sales team as we do carry some items in stock. Here are some of the reasons why Sierra Living Concepts could be your one-stop-shop for handcrafted furniture. SierraLivingConcepts.com does NOT rent or sell email addresses or phone numbers. To get benefit of this service please call us at the time of order placement. This unique Watch it Built feature allows our customers to keep a track of their orders progress and to make sure that they are getting exactly what they expect. If you received an error message during checkout, please confirm that the following information exactly matches your credit card: The cabinet sits directly on the ground. In the rare case of damage, we will ensure that you get a brand new replacement product at no charge and for minor damages, we will work with you to get it locally professionally restored in brand new condition, at our expense. At SierraLivingConcepts.com, we take great pride in backing all our furniture with a 100% Satisfaction Guarantee! Each of our furniture pieces are made-to-order, i.e made especially for each customer according to their specifications. In order to achieve our goal of keeping prices low we only sell online and do not provide paper catalogs. Get your favorite piece of furniture made in the exact size, shape and shade you want. Are color samples available? We think it is a great piece to include in our new home in Montana. We at Sierra Living Concepts understand how special your home is and that it deserves something that is specially designed to suit its style. Call us at 1-866-864-8488 We are happy to offer volume discounts. Please take note and images of any kind of damage /rips /tears / scratches on the Packing box of your product. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Our full product line is available 24 hours a day online. Note:For apartments and multi-story homes with elevators, it is important to measure the height and width of the insides, along with the elevators opening and its distance from the opposite wall. Be the first to hear about new products,special offer & more! Our round 80 table will be here for generations to enjoy! You already Subscribed.Please try with different Email. Only exception is for items shipped to California and Washington. Know that your information, time, money and trust is in safe hands! Colors are often difficult to match by a picture online. Your satisfaction is our goal and we assure you that, just like hundreds of our customers, you will find the wait to be well worth it!! Here are some measurements that you should consider before you order a large piece of furniture, so that it reaches its destined area in the house successfully, without much hassle. They did do a great job at leeping me updated on tge starus, and showed pictures of each stage! To protect your credit card information, we validate the information you provide during the checkout process. Customization Services come to the rescue. Does your company have paper catalogs or retail locations? We offer free customization services on most of our solid wood products. 5Height of the ceiling or overhang on stairs. I have not heard back from the shipping company as of yet. Due to the overhead of logistics, if your order is cancelled after it has been shipped the fee would be upto 40%. If you choose not to go with any of our recommended resolution we will gladly refund your purchase price less the shipping charges and restocking fee based on the situation. For us to do so, we request that you please do not return/refuse order at the point of delivery without prior authorization from our Order Processing Team. That is quite a difference! Sign Up & Get Free Shipping + $100 Off on Orders $2000 and Up, Dallas Ranch Rustic Solid Wood Contemporary Long Sideboard, Siena Rustic Solid Wood 4 Drawer Large Sideboard Cabinet, Westside Traditional Handmade Solid Wood 3 Drawer Large Sideboard, Early American Solid Wood 4 Drawer Large Sideboard. In order to offer a large quality selection at affordable prices, we keep a minimal inventory and make most of our items to order. Please call our representatives at 1-866-864-8488 or email us at sales@sierralivingconcepts.com for volume purchase pricing. It arrived in great condition. Note: Real wood is a product of nature, and as such, no two pieces are alike. My only complaint would be that I was quoted 3 months and it actually took 6. I/we dont know if theres enough room to write . Being a strictly online platform allows us to keep reduced costs and extensive product offerings that come with a full years warranty. 6Width of interior doorways and clearance to the opposite wall. The same updates and detailed communication were given to us during the shipping process and our furniture arrived in perfect condition. If the product was on a free shipping promotion, the purchase price of the product less the shipping charges incurred will be refunded. For any other information, feel free to contact us. When it comes to rounding out your dining ensemble, nothing is quite as versatile as a sideboard: not only do they store your dining linens and plates, they're also responsible for staging displays and appetizers! At Sierra Living Concepts want to provide the lowest prices possible for heirloom quality furniture. Expect to receive the refund within four weeks from shipping your return to us.This includes conservative estimates of the time required for the return shipping,inspection at our returns facility, and processing from your bank or Credit Card Company. Before delivery we will also send you detailed instructions on the simple process to file the damages with us. My banister has been taken off walls, I have paint and dry wall taken off with dents and scratches along the wall. Sierra Living Concepts specializes in Quality Furniture & Home Decor products that are Handcrafted & Handmade with Pure Solid Wood & Solid Iron. What is the policy concerning damaged or missing items? All of our products are handcrafted & handmade using techniques passed down through many generations, using old world authentic hand tools. The final product is a very unique piece of furniture unlike the assembly line furniture you find in large retailers! But the finished product was well worth the wait, and the struggle to move it inside! Please call us at 1-866-864-8488 or email us at support@sierralivingconcepts.com and a Customer Service representative willbe able to assist you. You will receive your refund via the form of payment that you used. Ismay Upholstered Solid Wood Ladder Back Side Chair in Walnut, Ismay Linen Upholstered Dining Chair in Beige, Stolle Upholstered Parsons Chair in Beige, Kenworthy Counter Height Extendable Trestle Dining Table, Gosford Counter Height 60'' Solid Wood Trestle Dining Table, Lafond Extendable Rubberwood Solid Wood Dining Table, Courtdale Solid Wood Slat Back Side Chair, Courtdale Butterfly Leaf Rubberwood Solid Wood Pedestal Dining Table, Aisling Counter Height Solid Wood Dining Table, Chason Tufted Linen Upholstered Side Chair in Beige. We will keep you informed via our regular notifications when your order will be picked up by our freight partners. If you are still having problems please try another credit card or call us at 1-866-864-8488or email us at sales@sierralivingconcepts.com. Once our artisans start working on your order, we keep you apprised of the progress by sharing images of your order at every stage of manufacturing till its packed and shipped from our facility. We love the new sideboard. If you have questions about Sierra Living Concepts or any other product for sale, our customer service team is eager to help. The delivery was not completed and the console is sitting in my hallway on boxes. When you buy Sierra Living Concepts Courtdale Rustic Solid Wood 4 Door 3 Drawer Large Sideboard Cabinet or any product product online from us, you become part of the Houzz family and can expect exceptional customer service every step of the way. Thank you for your services!! Solid wood construction ensures that your furniture, sturdy and beautiful, would last a lifetime. It's beautiful! Billing address (must match the billing address of your credit card) We are positioning ourselves to become a leader in customized handmade furniture by giving our customers more personalized experience than they might get in any traditional brick and mortar store. XPO will call you to arrange a day for delivery. We do not use machines to make our products, which in turn gives a genuine look and feel of true craftsmanship to each & every piece. Your use of our website is subject to intentX's Privacy Policy ,which is available here. We offer a huge selection of timeless furniture pieces in various styles, wood types and stains, along with hand painted and reclaimed wood furniture. We can custom create any design for you Click Here. If the item shows signs of use you may be subject to a partial refund. Expiration date Recommendations and rewards curated just for you by ShopStyle. Loved to be able to find a piece I was having trouble with and specify exact size needed! Variations in solid wood grain patterns are to be expected and make each furniture uniquely beautiful, just like us humans. For this reason, once manufacturing has begun, we are required to charge a cancellation fee equal to 25% of the total order. This lets our customers personalize their furniture in terms of size, stain, design or wood type. Special Features: Door pulls and classic drawer knobs Stain is individually mixed to insure highest quality Hand rubbed finish Note: Real wood is a product of nature, and as such, no two pieces are alike. Solid wood construction ensures that your furniture, sturdy and beautiful, would last a lifetime. SierraLivingConcepts.com is dedicated to protecting the privacy of our customers and follows industry standard best practices to do so. {"ProductID":4189,"Images":[{"ImageType":"large","Index":0,"ImageName":"4189.jpg","Url":"https://s3.amazonaws.com/sierraimages/Images/Product/Large/4189.jpg"},{"ImageType":"tablet","Index":0,"ImageName":"4189.jpg","Url":"https://s3.amazonaws.com/sierraimages/Images/Product/Tablet/4189.jpg"},{"ImageType":"medium","Index":0,"ImageName":"4189.jpg","Url":"https://s3.amazonaws.com/sierraimages/Images/Product/Medium/4189.jpg"},{"ImageType":"icon","Index":0,"ImageName":"4189.jpg","Url":"https://s3.amazonaws.com/sierraimages/Images/Product/Icon/4189.jpg"},{"ImageType":"micro","Index":0,"ImageName":"4189.jpg","Url":"https://s3.amazonaws.com/sierraimages/Images/Product/Micro/4189.jpg"},{"ImageType":"large","Index":1,"ImageName":"4189_1_.jpg","Url":"https://s3.amazonaws.com/sierraimages/Images/Product/Large/4189_1_.jpg"},{"ImageType":"tablet","Index":1,"ImageName":"4189_1_.jpg","Url":"https://s3.amazonaws.com/sierraimages/Images/Product/Tablet/4189_1_.jpg"},{"ImageType":"medium","Index":1,"ImageName":"4189_1_.jpg","Url":"https://s3.amazonaws.com/sierraimages/Images/Product/Medium/4189_1_.jpg"},{"ImageType":"icon","Index":1,"ImageName":"4189_1_.jpg","Url":"https://s3.amazonaws.com/sierraimages/Images/Product/Icon/4189_1_.jpg"},{"ImageType":"micro","Index":1,"ImageName":"4189_1_.jpg","Url":"https://s3.amazonaws.com/sierraimages/Images/Product/Micro/4189_1_.jpg"},{"ImageType":"large","Index":2,"ImageName":"4189_2_.jpg","Url":"https://s3.amazonaws.com/sierraimages/Images/Product/Large/4189_2_.jpg"},{"ImageType":"tablet","Index":2,"ImageName":"4189_2_.jpg","Url":"https://s3.amazonaws.com/sierraimages/Images/Product/Tablet/4189_2_.jpg"},{"ImageType":"medium","Index":2,"ImageName":"4189_2_.jpg","Url":"https://s3.amazonaws.com/sierraimages/Images/Product/Medium/4189_2_.jpg"},{"ImageType":"icon","Index":2,"ImageName":"4189_2_.jpg","Url":"https://s3.amazonaws.com/sierraimages/Images/Product/Icon/4189_2_.jpg"},{"ImageType":"micro","Index":2,"ImageName":"4189_2_.jpg","Url":"https://s3.amazonaws.com/sierraimages/Images/Product/Micro/4189_2_.jpg"},{"ImageType":"large","Index":3,"ImageName":"4189_3_.jpg","Url":"https://s3.amazonaws.com/sierraimages/Images/Product/Large/4189_3_.jpg"},{"ImageType":"tablet","Index":3,"ImageName":"4189_3_.jpg","Url":"https://s3.amazonaws.com/sierraimages/Images/Product/Tablet/4189_3_.jpg"},{"ImageType":"medium","Index":3,"ImageName":"4189_3_.jpg","Url":"https://s3.amazonaws.com/sierraimages/Images/Product/Medium/4189_3_.jpg"},{"ImageType":"icon","Index":3,"ImageName":"4189_3_.jpg","Url":"https://s3.amazonaws.com/sierraimages/Images/Product/Icon/4189_3_.jpg"},{"ImageType":"micro","Index":3,"ImageName":"4189_3_.jpg","Url":"https://s3.amazonaws.com/sierraimages/Images/Product/Micro/4189_3_.jpg"},{"ImageType":"large","Index":4,"ImageName":"4189_4_.jpg","Url":"https://s3.amazonaws.com/sierraimages/Images/Product/Large/4189_4_.jpg"},{"ImageType":"tablet","Index":4,"ImageName":"4189_4_.jpg","Url":"https://s3.amazonaws.com/sierraimages/Images/Product/Tablet/4189_4_.jpg"},{"ImageType":"medium","Index":4,"ImageName":"4189_4_.jpg","Url":"https://s3.amazonaws.com/sierraimages/Images/Product/Medium/4189_4_.jpg"},{"ImageType":"icon","Index":4,"ImageName":"4189_4_.jpg","Url":"https://s3.amazonaws.com/sierraimages/Images/Product/Icon/4189_4_.jpg"},{"ImageType":"micro","Index":4,"ImageName":"4189_4_.jpg","Url":"https://s3.amazonaws.com/sierraimages/Images/Product/Micro/4189_4_.jpg"},{"ImageType":"large","Index":5,"ImageName":"4189_5_.jpg","Url":"https://s3.amazonaws.com/sierraimages/Images/Product/Large/4189_5_.jpg"},{"ImageType":"tablet","Index":5,"ImageName":"4189_5_.jpg","Url":"https://s3.amazonaws.com/sierraimages/Images/Product/Tablet/4189_5_.jpg"},{"ImageType":"medium","Index":5,"ImageName":"4189_5_.jpg","Url":"https://s3.amazonaws.com/sierraimages/Images/Product/Medium/4189_5_.jpg"},{"ImageType":"icon","Index":5,"ImageName":"4189_5_.jpg","Url":"https://s3.amazonaws.com/sierraimages/Images/Product/Icon/4189_5_.jpg"},{"ImageType":"micro","Index":5,"ImageName":"4189_5_.jpg","Url":"https://s3.amazonaws.com/sierraimages/Images/Product/Micro/4189_5_.jpg"}],"colors":null,"variants":[],"Name":"Courtdale Rustic Solid Wood 4 Door 3 Drawer Large Sideboard Cabinet"}, Courtdale Rustic Solid Wood 4 Door 3 Drawer Large Sideboard Cabinet. We will notify you via email with the details of your refund. I did not receive white glove delivery as ordered. Our design experts create 3D models of your product based on your specifications. 4Width of corners in stairs or passages & clearance to the next wall. It was well worth the wait for our custom order. Welcome to Sierra Living Concepts. Always happy to help! However, it is also important to think through a few more things like whether or not the furniture will fit through all doorways, or will it cross through your stairs? Courtdale Rustic Solid Wood 4 Door 3 Drawer Large Sideboard Cabinet, Landscape Architects & Landscape Designers, Outdoor Lighting & Audio/Visual Specialists. All this offered to you at a little additional charge. You will be refunded the full cost of the merchandise minus the original shipping charge and actual return shipping fees if your item is returned within 14 days of delivery and is in the same condition as received. Call, drop an email or Chat with our skilled associates at any time to get your questions answered. This five foot long cabinet offers lots of storage with two side cabinets, one large center cabinet, and three top drawers. Please refine your filters or upload a new image. Get Additional 10% OFF On Every Extra Item, (Discount Will Be Applied On Item With Lower Value In Cart). Very step of our purchase process was great. XPO picks your items for delivery and then deliver the items as per their pre-set priorities. Being a strictly online platform allows us to keep reduced costs and extensive product offerings that come with a full years warranty. Enjoy classic storage for a traditional home with our Courtdale Rustic Solid Wood 4 Door 3 Drawer Large Sideboard Cabinet. Credit card number Big surprise it was going to take 4 months. couldnt have been better and right on target. This entails skilled time consuming work done overseas in India. ABOUT US Heirloom quality furniture, handcrafted from 100% Solid wood is no longer limited to exclusive furniture or department stores. We have found that a few pieces ship better if partially disassembled. Published by associated news paper limited, Part of the Daily Mail, The Mail on Sunday & Metro Media Group. You guys were great! For this we select the best carrier to ensure your order is delivered to you safely on time. We offer a huge selection of timeless furniture pieces in various styles, wood types and stains, along with hand painted and reclaimed wood furniture. You may order online, by phone,by mail or fax. FedEx will deliver the item to you at their pre-set priorities without giving any call. The driver did not have any padding so he asked to use my blankets move the console into the hose and slide on my Harwood floors--very unprofessional. But the item arrived in good condition and the quality is EXCELLENT! This is when Our. This handmade buffet has lots of special touches like interior framed doors, and hand cut edges. To help you before placing an order, during its manufacturing or after its delivery, we have a set of compassionate and friendly people working in our Customer Service. Earn 5% back in Houzz Reward Dollars2 on every Houzz purchase with the Houzz credit cards! Note : Tracking of your package gets activated only when it is picked up by our freight partner. Our onsite construction increases the durability of our furniture by up to 70%. If your order is not delivered on the estimated date mentioned in your tracking details please contact us at. Only negative feedback to provide is in regard to overall lead time being very long, and also that there was no option for in-house delivery which was a challenge considering the weight of the finished product. Follow these steps to ensure a smooth delivery of your furniture. It took a long time to arrive, but thats pandemic shipping for you. You can shop the best quality furniture online anywhere, anytime, right from the comfort of your homes. If you find any kind of damage please fill it in the 'Customer Note' section of the delivery receipt.
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