We bought a couch and love seat from Havertys and got the finish that they put on the fabric to protect it. We are VERY happy we got the insurance because within the 1.5 years of owning the furniture the glass in our coffee table cracked (while being very gentle with our furniture) and the resilience in the couch cushions essentially disappeared where I began sinking back into the couch. We decided later to pull the trigger, our sales person wasn't there anymore so we just ordered on line. Is this theft???? I purchased a large amount of executive office furniture (Whitlock II collection): 6 bookcases, executive desk, and file cabinet. Great customer service. Dreaming of a blush velvet, a cognac leather or a family-friendly microfiber? I spoke with a manager Bobbett Guinness, after Kailyn passively aggressively places me on hold when I challenged her on the process. We bought multiple pieces- 2 sofas, end table, coffee table, and kitchen table with 4 chairs WITH the extended insurance/coverage that's offered. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. We love how the flared arms and cushion back and loose back give this sofa a modern style. He kept telling me my only option was to pay cash because they weren't running any specials. That, is excellent customer service! Highly recommend! Beautiful end tables. Founded in 1885, Havertys is an established furniture retailer located in 16 states throughout the southern and central US. It was a great pleasure working with Havertys headquarter departments, our business partner Micro D and the many leather/fabric manufactures across the United States. They sent an injured delivery man who dropped the desk in front of my door. . We thought it was because of the holiday. Very expensive furniture that lasts much less time than Ashley's. We highly recommend seeing Mike . Contacts. The buying process was simple and without stress. Dell is an amazing salesperson and doesn't pressure you into making a purchase. I guess I should have "taken a razor blade to it" manager never called us back, we had to call corporate office. :| I am told they will issue a full refund, by the end of next week. Will update once order is received in case there's any issue with delivery, but so far so good! Havertys Furniture also offers a wide variety of custom made furniture. There is no reason to purchase this product. Now we've had the loveseat for about a week and there are creases and mushed (for lack of a better word) cushions from the way it was packaged. Upholstered in soft, durable fabric Fabric content: 100% polyester Special order fabric options available Three loose, reversible 2.0-density seat cushions 2nd attempt at delivery again a phone call saying it's damaged. Their 3-step free design service consists of: Teamwork: Your sales associate will introduce you to the designer. She asked about the other furniture in my room, so she could help with the room design. Must pay attention to those fine prints or it'll get you like it did me. Good luck. Havertys Furniture Cos. 3D Room Planner Loft, Havertys Furniture Cos. Thank you ! We have purchased furniture from Gavigans prior but this time they didnt have the bed we wanted.. Decided to go with Havertys. I will never purchase from Havertys again. They took it back. Sometimes we warm our plates in the microwave. If it's there on the delivered piece--reject it! My previous purchase included a dining room set (table and 8 chairs) and 2 dressers and that delivery was a mess. Probably will not be shopping there again. But if that's what it costs to get a nice sofa, so be it. The most recent circa stance is the fact that a dinette set ordered on August 30th sit in their Port Charlotte Warehouse but can not be delivered until mid November. Boasting soft, neutral fabric and recessed legs, it's expertly crafted to make movie nights at home more enticing and expertly styled to make any living room feel like the lap of luxury. No pressure to buy. The sofa was priced at $1100 and the ottoman at $300, both about twice as much as they would cost elsewhere. - probably about 8-10 of them. Bad experience! Haverty's has a great system for scheduling deliveries and tracking the itinerary of the truck that has your item. This is one of the best times to be an online furniture and home decor shopper. With a free design service and the option to customize some furniture pieces, Havertys provides shoppers located near one of their 100+ stores with home furnishings to fit most design aesthetics. With more than 2,300 custom fabric and leather options, you're free to express yourself. Accent pillows complete the look. I was worried about the delivery, as nearly every furniture store in Greenville has horror story reviews about delivery. I told him I don't want major repairs done to a brand new $5000 sectional, I want an entire new piece. Came on the day and time as promised. Their excuse was that the sofa pillows had to be made!!! They have lots of stock and could get me my sofa in two weeks. I'll order you another one. We were greeted, but not accosted, and browsed the store a few minutes. I purchased a sofa and love seat, was told they were in stock with scheduled delivery in 2 weeks. The sofa however is beautiful and comfy! The average transaction involving a designer now totals nearly $5,000. Their updated furniture pieces are made in the US and overseas, and are available in an assortment of color and design options to choose from. The sales associate who helped me the whole time was nice and helpful, but clearly preoccupied with assisting her other client and coworker on the phone. Our delivery was excellent! He always makes the experience easy and fun and remembers important things about us. We were allowed to browse the store and check back when we were ready. When it comes to your own comfort, your own body is the only North Star. My only recommendation is to get the warranty because you will get your money's worth! The cons: Some issues with delivery and longevity concerns for the less expensive options. Our prices start from: Ottoman US$139 Armchair US$269 2-seater sofa US$359 3-seater sofa US$439 Sectional US$700+ Havertys Sandy Slipcover She has pictures of the price tag for months. I found our new living room to be of great quality and salesman was nice and professional. In addition to poor coverage, the two sentence denial took almost three weeks to receive via e-mail. I recommend you don't ever special order anything from Haverty's if you want to receive something like what you saw in the store or if you want a store that backs its product. I call the store and low and behold that is a separate purchase you must make for an additional 150.00 per recliner, so the 50.00 difference per recliner is actually a 200.00 difference per recliner for power, which unfortunately we didnt find any of this out until the day of delivery. (It also helps that the freight elevator is very accessible from my unit.) Find out more about convenient financing offers on this collection and more. Bought a recliner for over $500. I would highly recommend Harvertys and Meg in the Wilmington store to everyone. Awful waste of money and time. I liked their huge show room and variety of styles and prices. On second delivery another one was damaged even though they were supposed to inspect it at warehouse. Audrey sofa in Devon Heather+ pillow #1 in Rumba Metal + pillow #2 in Pleat Coconut + Kidney pillow in Tamarack Granite. My family has found its furniture store for sure!!!! . Sofa love seat three tables and a lamp NO PROBLEMS. The cons: Issues with durability and comfort were reported by some shoppers. They don't get rid of the damaged goods, they recycle them and hope the next customer doesn't notice!?? What a nightmare dealing with HAVERTYS. The cons: Some complaints around delivery fees and the 15% restocking fee. Here's another unique trundle option that adds a twist to a classic bunk bed design. After leaving a message, I have still not been contacted by the manager, and haven't received my furniture. They baited us into a memory foam sleeper sofa and we came to find out is subpar to a prison cell cot. The sales associate was patient, kind, and helpful with my selection of furniture. The original couch is already covered in pills and not even a year old. How lazy is that!? Truly one of the worst experiences of my life. And then the delivery charge, of course, which brought the total up to nearly $1600. Request a Quote. She really helped me find what I was looking for. Very similar experience to walking on a car lot and being swarmed by salespeople, and let's be honest, no one likes feeling stalked while they walk around. We're still able to get delivery same-week and their delivery update tracker is awesome! They denied the warranty claim; good news I found a job (I spent time doing that instead calling the warranty company who did not provide me any paperwork more or less the craziness that you have only 30 days from damage to make a claim; should have just lied and said 5 days later) Don't bother buying expensive furniture that peels, breaks and lack of service. I did get them to give me a small compensation for inconvenience but it was not nearly worth it. 64. We are closing escrow on our new home on Monday, June 30. Weve had the calls when we were told theyd take place. I'm only a little concerned about the quality of the product. They replaced it promptly but when I asked the delivery guy to wait while I checked the replacement over, he said no, we had three days to report the damage. Living Room Dining Room Bedroom Patio INDOOR RUGS HOME DECOR Visit your local store to see multiple fabric choices along with sectional configurations. Victor was very Patient, not overbearing or pushy! It is to the point where it is making my back ache. The furniture selection was simplistic, bland, and a rather dull. If you have the means, I would definitely look elsewhere (i.e. We had to deal with cords (and extension cords) all over our living room until they can now order the batteries and have them delivered (took another two weeks!) The reviews here are aggregated from other sources across the Internet and although we have tried only to find trustworthy reviews, the content and scores here may be subject to manipulation by agents acting on behalf of manufacturers and marketers. Worst experience I have ever had. Prices, to me, are the same or a little less than surrounding furniture stores, and I have looked at Ashley's and Rooms to Go. Too bad.furniture seemed niceover priced, but nice. We have been loyal Haverty's customers for years but this experience is causing us to reconsider. Still waiting for our refund. etc. Carolina the designer worked with Sonia to help us pick out rugs to go with our furniture and our new home. I had an appointment scheduled for today to change out of my damaged piers to the entertainment center that I purchased from Haverty's. I would call that a CHEAP sofa. And that's when we cancelled the order, because a month is too freakin' long to have to wait for a stupid couch, especially when there are twenty other furniture stores in the area that can deliver on schedule. which is better havertys vs ashley furniture. I chose track arms and tapered legs for a sleek, trim design. RIPPED OFF!!!!!!!!!!! (Will F. was our salesperson). I've had the worst experience ever today dealing with a furniture store on this level. This is the NORM rather than the exception. We loved the furniture that we selected and was given a specific delivery date. FAQ. Ed greeted us at the door and never harrassed us. Interest-Free Financing. Couple days later, chair still catches. We are not going to spend almost a week without furniture. 99. I went in the store to ordered my Couch Thursday and my couch was delivered today! Furniture shopping is an oftentimes tedious and mundane task. Every time the power foundation is used, the bed falls apart. I paid extra, for he couch and was assured it was leather. After searching further I was not able to find another loveseat like this so my husband and I decided to go pick it up. I bought a couch, bedroom set, mattress and box springs, dining room table, living room chairs, entertainment center and end tables. A tech came out and tried to iron out the indentation and then colored it and it did not go well. We are not doctors -- if you have a medical condition, please consult your doctor.The makers of Slumber Search also make affiliate commissions from some of these manufacturers to keep the site running. My sales associate Meg was patient and helpful and offered her opinion when asked. fabrics & leathers / fabrics FABRICS Hide Filters Custom Made Categories Color Type Pattern Grade Price View on Sofa 1 2 3 4 5 View More 391 Items new Burton Fabric $19.00 Now $15.20 view swatch Burton Linen (Q6539): casual woven solid view swatch Burton Smoke (Q6553): casual woven solid view swatch Burton Navy (Q6588): casual woven solid new In fact, quite the contrary. Now mind you I spent a considerable sum in furniture with them. Screw you, Haverty's. Too bad ~ the furniture was nice. Havertys offered a leather sofa for around $2000 interest free for 18 months. Or find a way to make a small identifier on the item. I was the last but one stop. I went to havertys for Black Friday with my wife for a sale. A friend spilled red wine on our charcoal colored couch, and it came right off after wiping with a wet towel. A shout out to Denise Fowle. This site's sole purpose is to help you make the decision faster and with more peace of mind. She was also informative, advising me of their 30 day price guarantee. Search. They did not seem to care, like take it or leave it attitude. Receive a personal style analysis with furniture choices just for you. They were so helpful! The sales woman was super friendly and helpful. She did her best to multitask, but I was a bit turned off by it. I was livid and refused delivery. 3. Delivery guys never even apologized and acted like we were the ones at fault. Havertys Havertys offers free design help including in-home visits, tailored design assessments, and styling for existing spaces or brand new homes. Sustainability. Contact Us. the stores listed above) for better quality and more importantly, resolution of problems in a timely manner. 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Brought the total up to nearly $ 1600 living room dining room Bedroom Patio RUGS! Retailer located in 16 states throughout the southern and central us bought a and... Have purchased furniture from Gavigans prior but this experience is causing us reconsider.
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