Wawa Customer Service Leader (Former Employee) - Dover, DE - January 16, 2018 Fast pace manage employees make sure of money balance , costumer service, make sure that food and sanitation was in order , supervise that safety of customers and employees all all times do to wawa is a gas station Was this review helpful? Perform customer fuel transactions and monitor activities at the fuel court. Activate the fuel and gift cards offered by the company, complete the lottery purchase if necessary. We are not officially endorsed by nor affiliated with Wawa., Inc.Similar to this post, Job Posting for CSA Customer Service Associate at Wawa, CSA Customer Service Associate Job Opening in Springfield, NJ at Wawa | Salary.com Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. The estimated additional pay is $4,596 per year. Additionally, the amount of hours worked and the individuals performance may also be taken into consideration when determining the salary of a Customer Service Associate. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. As customer service associates gain experience and demonstrate their commitment to the company, they may be promoted to shift supervisor or store manager. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. If you require an accommodation, please contact our Associate Service. Complete other tasks as assigned by store management. Your email address will not be published. Copyright 2023 Grabjobs Pte.Ltd. . Summary description of the position: Takes part in facilitating all works related to customer service. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Managed work flow to exceed quality service goals. Think of the most persuasive speaker in your organisation. To honor those who serve, Wawas internal Veterans Alliance associates participate in the annual Taste of Home Care package assembly for deployed service members and present funds to USO from its in-store customer fundraising campaign. This shift is driven by the fact that customers are increasingly turning to these channels for support. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Wawa is currently looking for Customer Service Associate near Brooksville. Store 5222 - New Smyrna Beach, FL 32168. Job Title: Customer Service Associate. Prepare all made to order food and/or beverages according to recipe or customer specifications. Wawa, Inc. is an equal opportunity employer. They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. Ready to see if youre the next Wawa associate? Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Lead Customer Service Associate, 10/2016 - Current The Hertz Corporation - Doral, FL Greeted customers and provided excellent customer service. Enjoy meeting new people? Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Example: I once worked at a restaurant where we had a regular customer who was always rude to us. Check expiration codes, face and inspect all items. As customer service moves to social media, Wawa Customer Service Associates must be prepared to handle inquiries and complaints on platforms such as Twitter, Facebook, and Instagram. Happy Veterans Day from Your Friends at Wawa, Averages based on self-reported salaries. great place to work Find out what skills and jobs are in high demand. Handled currency and credit transactions quickly and accurately. Greet and provide an enjoyable shopping experience for all customers. Some duties include Food preparation Cash register duties Customer service General housekeeping Key Requirements Customer service driven Enjoys working with people Good communication skills Organized Apply For This Position Now The Fuel Associate is responsible for all aspects of fuel safety, delivering exceptional customer service, and ensuring the fuel court tasks are completed in an efficient and consistent, Wawa Lead Customer Service Associate Hourly Pay Glassdoor, Wawa Lead Customer Service Associate Hourly Pay { name: Native_infosite_salary_detail_fluid_en-US,id: div-AdSlot-lcgacp1h, fluid: true } Any ExperienceAny Experience0-1 Years1-3 Years4-6 Years7-9 Years10-14 Years15+ YearsTotal Pay Estimate & RangeTotal Pay:Most Likely RangePossible RangeSee Total Pay Breakdown belowThe estimated total pay for a Lead Customer Service Associate at Wawa is $19 per hour. Maintained high standards of customer service during high-volume, fast-paced operations. Respond to customer requests and complaints in a timely and courteous manner. Customer Service Associate Perform customer fuel transactions and monitor activities at the fuel court. Customer Service Associate Responsibilities: Attending training sessions to grow knowledge of products and to develop customer service skills. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks includi . Job Title: Customer Service Associate. Maintain proper cash levels in register drawer and change machines. Make sure the coffee machines are full and working properly. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. Prepare all made to order food and/or beverages according to recipe or customer specifications. Job Description. The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. Save my name, email, and website in this browser for the next time I comment. Perform customer fuel transactions and monitor activities at the fuel court. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Complete other tasks as assigned by store management. Know Your Worth. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Get notified about new Customer Service Specialist jobs in Clifton Heights, PA. Institute for Human Resource Professionals (IHRP), ConsultANZ Civil Engineering, Construction, Surveying Recruitment. Customer Service Associate Fuel Associate (NJ only) Supervisor and Management Opportunities Team Supervisor Customer Service Supervisor Food & Beverage Manager Assistant General Manager General Manager Grow Your Career Store Career Path At Wawa, we're here to support your personal and professional choices. Check expiration codes, face and inspect all items. Wawa, Inc. is an equal opportunity employer. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Location: Field. attitude. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Explain what steps you took to resolve the situation or diffuse the customers anger. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer . The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. Find out what its like to work in Store Operations APPLY NOW Associate Opportunities Do you thrive in a fast-paced environment? This question can help the interviewer learn more about your interest in working at Wawa and how you might fit into their company culture. Wawa, Inc. Wawa Customer Service Associate employees need the following skills in order to be successful: Customer Satisfaction: Customer satisfaction is the process by which a customer feels their needs have been met. Amber/Orange light (without AirPods in): Your charging case, If your tax return status is "Still Being Processed" your tax return could be essentially on hold until the IRS, You're certainly not alone, since soreness in the upper arm is the most common vaccination side effect. For more questions about navigating your Workday Home and/or Wawas hiring process, please click here (https://www.wawa.com/careers/applicant-help) . Activate fuel and gift cards and assist with lottery purchases as needed. Learn more about The estimated base pay is $35,763 per year. This job was posted on Mon Jan 09 2023 and expired on Mon Jan 30 2023. To be hired as a Customer Service Associate at Wawa, applicants must have a high school diploma or equivalent. Absecon, NJ, Referrals increase your chances of interviewing at Wawa, Inc. by 2x. Happy Veterans Day from your friends at Wawa! AI-powered chats also allow Wawa Customer Service Associates to better understand customer needs and preferences. Example: I am very comfortable standing for long periods of time. Ensure that the work environment is safe at all times. Apologize to the customer: If the customer is calling and they are upset, the first thing you should do is apologize. Wawa, Inc. is an equal opportunity employer. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Processing and logging incoming calls into the CRM system. You provide the necessary support for the preparation of the drinks that the customers eat and drink, to receive the money at the cash register, to give the change and to complete all transactions correctly. Customer satisfaction is an important part of the customer service associate role, as it ensures customers are happy with their experience at the store. Wawa is an associate-owned, privately held organization with more than 950 stores and 40,000+ associates who have a shared purpose of Fulfilling Lives, Every Day, for our customers, communities and each other. See Lead Customer Service Associate Salaries at other companies. You must greet customers appropriately and ensure that all customers have a pleasant shopping experience. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. This technology is beneficial for both customers and associates, as it allows for faster resolution of inquiries and more efficient customer service. Follow proper coding procedures. Click the link in the email we sent to to verify your email address and activate your job alert. Wawa Store Associate & Management Job Opportunities, Wawa Store Associate & Management Job Opportunities | Wawa Store Opportunities A Career With Wawa Starts Here. Store 565 - Waldorf, MD 20603 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job . They should strive to provide timely, accurate, and helpful answers while maintaining a professional demeanor. All Rights Reserved. Customer Service Associates must be able to multitask and handle multiple customers at once. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. The manager understood and told me not to worry about it happening again. Please enter a Name and Password so you can update your Job Alerts in the future. Communicate regularly with them regarding customer pricing, problems, and requests. Olney, MD. Customer Service Associate Provided superior customer service assistance Balanced and reconciled cash register Performed general maintenance on facility Ensured products were readily available for customers Loaded, unloaded and stocked daily shipments Candidate Info 6 years in workforce 3 years at this job Customer Service Associate Youre looking for a job with career potential and were looking for a person with Wawa potential. Think youve got what it takes? Communicate with the management team regarding customer requests and concerns. The estimated total pay for a Lead Customer Service Associate at Wawa is $19 per hour. 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