Wait for the Discovery Plus on your Sky Q to activate. First, make sure your Internet connection is up and running. Sky needs to contact Discovery +. 1. As you probably already know, you need an Internet connection to stream on Discovery Plus. You can move to the next troubleshooting step in this article. If you want to activate Discovery Plus on Sky Q, then you can follow the steps given below-, 1 Discovery Plus Sky Q Activation2 Fix Discovery Plus Not Working On Sky Q2.1 Activate Discovery Plus On Sky Q2.2 Check Servers Of Discovery Plus2.3 Power Cycle Your TV2.4 Check Internet Connection2.5 Update Sky Q Box2.6 Contact Customer Support3 Conclusion | Activate Discovery Plus. Editors pick: How Often Do Smart TVs Update Their Software? Here, selectSystem Infoand then selectSoftware Version. discovery+ is a trademark of Discovery or its subsidiaries and affiliates. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. You should check your internet speed. But how do I know if Discovery Plus is down?. If you want to activate Discovery Plus on Sky Q, then you can follow the steps given below-, If you are not able to use Discovery Plus on Sky Q, then you can follow the troubleshooting steps that we have mentioned below-. You can read further details on how to check if Disney+ is down right here. 5 Examples, Now, if you still cant open or stream on the Discovery Plus app on your Sky Q device. Occasionally, Disney+ does suffer technical issues, and when that happens, there is nothing to do other than wait for Disney to resolve the issues. Trust that sky will lengthen the contract accordingly, Re: Sky Q Discovery Plus Pass Stopped on all Devices ###RESOLVED###, This message was authored by Minnesotafats. See how to get discovery+ on Sky Marketplace. Perhaps Sky will have to wait until after the current agreements end!?! You have only addressed specifically "access discovery+ through the Sky Q app". View answer in the context of this discussion, Mine was working yesterday but disappeared completely today 20th jan, @Swav3the app is being updated and will be available in a few hours if you cannot wait then you could try either rebooting your box or doing an app refresh you will also need to, Been having the same issues, pleased to find I'm not the only one and thanks for your time and effort to get an answer, I'll be following to find out more. But of course, to check whether or not you meet this standard. If there is an issue with your network, contact your ISP to fix it. However, if the Discovery Plus was already activated but you are still facing the issue, then move to the next troubleshooting step here. To check the servers of Discovery Plus, you can use Downdetector. Discovery. Turn off your TV or projector. Advertising: If you would like to advertise on Disney Plus Informer, please use the email below. 15/Dec/2021 My e-mail response toDiscovery Plus Support. Sky Q Customer Support Contact Number-03337591074. You can check your internet connection using. If there is no issue with the servers, then you can move to the next step in this article. Now working on non Sky devices, finally, after weeks of trying. Because see, as humans, we need ample rest to work and think efficiently. Makes decisions re renewal of contract easier anyway. Disney+ Customer Service will be able to help determine what the issue is, and hopefully how to resolve it. Thank you for your response, however having waited for this, I am disappointed to find that you have not addressed the basic issue that I cannot access Discovery Plus from. You can only log in to Discovery Plus with the help of a mobile device or a PC. Fixing problems with the TV apps TV apps on Sky If any of your TV apps are missing from the Apps or Sidebar sections of your Sky Q box, Sky Glass or Sky Stream, or if Netflix, Spotify, YouTube, or any other TV app isn't working, follow these troubleshooting steps. Connect to a different network if you still face issues with it. Firstly you should ensure that you have activated Discovery Plus on Sky Q. Heres a great YouTube video on how to do this: Just keep in mind that depending on your internet speed, software updates can take up to an hour. 2021 Discovery or its subsidiaries and affiliates. Like whats currently happening with your Discovery Plus app. Browse or search to find help, or start a new discussion on Community. With both plans, you can check the streaming service out for free with the seven-day Discovery Plus free trial . On this website I share everything that Ive learned about Smart Homes. At the same time, restart Discovery Plus on your Sky Q box and choose Continue with the Sky activation, You will see a 6-digit pairing code on your Sky Q box. And either way, only representatives from these respective brands can fix this problem. From the hidden menu, scroll down and click refresh apps. 4. Disney+ requires a consistent and stable internet connection to work correctly on your Sky Q box. Stay on the screen with the QR code while you grab your phone or computer. We keep your data private and share your data only with third parties that make this service possible. Weve been having issues and found the above, the link worked for us. Select 'Get discovery+.' 3. 3. Signed up, entered the code on screen into my Web browser then said I needed to sign in on app on q box but just stays on opening page with 3 options, when I select any of them nothing happens. Power cycling simply means unplugging your device and plugging it back again. Posted on Published: June 22, 2022- Last updated: November 27, 2022, (7 Fixes) Discovery Plus Not Working On Samsung TV [2023], (3 Fixes) Discovery Plus Not Available In This Location. 2. 7 straightforward solutions to fix this problem. His favorite topics are Windows 11, Android, and How To's. I've already got Discovery+ on my devices and a Discovery account! Read next: 6 Things To Do if Your Smart TV Slows Down the Internet. You need to be either a Sky Q, Sky Glass or Sky Stream customer. Input the code you see on your TV to the website. Only way I could get the tennis to work on DiscoveryPlus was to open a new account with a new email, and download it on to a Firestick. Press the Services button on your remote and then the 4 & 6 buttons. An outdated system can also make apps, like your Discovery Plus, crash. Tap the login option and wait for a pairing code to appear on your TV. In that case, all you can do is wait until they fix this issue. Confirm your discovery+ subscription through Sky Marketplace. Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year. Restart your device and/or reset the router. Create the Discovery Plus account by . However, not to worry. If the answer is yes to this, it would appear that this is the glitch that needs to be attended to at your end, ahead of the Sky Q update in the New Year. Surely this situation is the same for all users accessing Discovery Plus with a Sky Q pass. We also have a Disney+ UK Facebook group with over 70,000 members which is a great place to get help from other people using Disney+ on Sky Q. Just tried it @Minnesotafatsnot working via the discovery plus Android app on my phone. Go run an Internet speed test to see how you're standing. There is nothing upon sign in to Discoveryplus.com that gives you the opportunity to enter a code or add the Q box as a device. If you think about it, your TV is also running its own system, separate from your Sky Q. Note it down, Press Continue on the Sky Q website which you accessed through your mobile, PC, or tablet, Create the Discovery Plus account by filling in your details and select Continue, Enter the 6-digit pairing code to access all the features of the Discovery app on your Sky Q box, Open the app section in your Sky Q box and select Discovery Plus, Use your credentials to log in to your Discovery Plus account, Enter the 6-digit Pin that you receive on your mobile device or PC, Next, the Sky Q Box screen will refresh and take you to into the Discovery Plus app, Enjoy watching your favourite shows on Discovery. Press and hold the power button for a minute. I've already got Discovery+ on my devices and a Discovery account! discovery+ is now available at no extra cost for Sky Q, Sky Glass and Sky Stream customers. Save my name, email, and website in this browser for the next time I comment. You might have to sign in to your discovery+ account again. This should fix the issue, and you can use Discovery Plus now. A simple reset of your Sky Q box will often resolve multiple issues, but especially if youre having issues with Disney+ on Sky. Go to the apps rail, select discovery+, and then select Sign In. See, even the most advanced components of technology have their limits. And when this happens, your Sky boxs apps or functions may stop working. Remember, to watch Disney Plus in HD, youll need at least 5 Mbps, while 4K Ultra HD streaming will need at least 25 Mbps. Firstly, switch off your Sky Q box as well as your TV. 5. Plug your TV into its power source again. You might have to sign in to your discovery+ account again. Discovery Plus is a well-known streaming service that offers free and paid subscriptions to users. Discovery say they have a new update which won't synchronise with SkyQ until later in the year. Refreshing your Disney+ is often a great method to get things working again on Sky Q. Did you know that, like your device, streaming platforms can also crash? You'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etc Log on to your Discovery+ account Enter the activation code - this will activate your Sky Q box/Sky Glass Stay on the screen with the QR code while you grab your phone or computer. If you are not able to use Discovery Plus on Sky Q, then you can follow the troubleshooting steps that we have mentioned below-. Outdated systems are more likely to crash and have bugs. Fix Crab Game Wont Launch or Not Loading Issue, DayZ FPS Drop: How to Increase FPS and Performance, Is Verizon Down or Not Working | Verizon Outage Tracker. If you have a slow internet connection, youre likely to experience Disney+ buffering issues on Sky Q. Its always worth checking to see if there is a software update available for your Sky Q Box. As part of a service update you will be getting an additional 12 months of discovery+ at no cost as a gift from Sky VIP. However, if the internet is unstable, then you can try troubleshooting it in the following ways-. Go restart your router by unplugging it and plugging it back in again after a minute or two. And for the Sky welcome channel to appear on your TV. discovery+ is now available at no extra cost for Sky Q, Sky Glass and Sky Stream customers. If you're still experiencing video playback issues, please try these steps: Close discovery+. You should check your internet speed. I know easy workarounds to fix this problem. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. And now, check if you can open and access the apps contents. Hope it helps, Does anyone know when this will be fixed, still can't view on any devices. Turn off your Sky box directly at the mains. Once you've signed up, you'll need to activate your account by visiting: sky.com/discoveryplus-activate. Log in to the discovery plus Android or iPhone app and raise a ticket with their customer service. Visit the Discovery Plus website and login into your account. Answered Youll be contacted via email and prompted to log in to your device shortly before the update of the Sky Q app. So come back tomorrow or even a couple of hours later. What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. Its stuck loading infinitely when I have to put in the 6 digit code. 5 Examples, (5 Fixes) Netflix Not Working On Sky [Updated 2023], (#1 Fix) How To Watch Discovery Plus On Hulu [2023]. User reports indicate no current problems at discovery+. If the servers are down, then Discovery Plus may not work on Sky Q. If all else fails, contact Disney+ or Sky for further assistance. This will hopefully get things back on track again. Check that all the lights on the Sky box have completely disappeared. Your TV itself may be the 1 having software or firmware problems. Discovery.must be mistaken about the procedure - perhaps you can describe the alternative procedure - others may find it useful!?! Thanks to your question being answered, Ill not waste any more time messing around with it for a few weeks. Apparently You now have to pay 4.99 a month. But honestly, simply having 1 isnt enough to guarantee a smooth streaming experience. If the internet is stable, it is not the reason for facing this issue. A page will appear that will show you the cost of the Discovery Plus. . 5. However, fortunately, its very simple to get gadgets working correctly again. But fortunately, these types of mishaps are usually temporary. Firstly, switch off your Sky Q box as well as your TV. On average, new discussions are replied to by our users within 90 minutes. Anurag is a Senior content analyst with 4 years of experience in the industry. Hover over settings. To check your internet connection on Sky Q: 1. Just checked again, still working on my Galaxy S9. You need a stable internet connection to use Discovery Plus on Sky Q. Turn off and then and then restart your internet modem and router. Now, plug in the TV to the power source again. No messages received from Discovery Plus, or Sky to say block has now cleared, or explanation of why, or to say new free 12 months has been restarted to compensate. 4. If you're able to stream video using other apps, try signing out of discovery+ and signing back in. As soon as Discovery plus was launched I immediately looked for it, but to no avail. Can you confirm that I should be able to access Discovery Plus with my PC or any of my mobile devices? Next, log in to your Sky account. Unplug your router for 60 seconds and plug it back again (power cycling). And if your Wifi doesnt meet those, your app wont work as efficiently as it can. No problem. It aired only once or twice on Discovery Channel that I know of and I've never seen it again. Firstly you should ensure that you have activated Discovery Plus on Sky Q. Using a mobile device or PC, open your browser. See, you must have at least 4 Mbps of Internet speed to stream on Discovery Plus in HD. Connect it to the same network your TV uses. Browse or search to find help, or start a new discussion on Community. You can contact Sky Q by calling them at 03337591074. Go down to Settings but dont press select. ), Wait for the on-screen instructions to disappear, then press. Or worse, it can even stop working altogether. Need a refresher on how you can do this process? So prepare a phone or a computer and just follow along with these. Discovery+ is a streaming service owned by Discovery, Inc. How to Reset and Change Discovery Plus Password, How To Get and Setup Discovery Plus on Roku, Fix Discovery Plus Not Working or Crashing on Roku, Fire TV Stick, Discovery Plus On DirecTV, Availability, How To Watch, How to Activate Discoveryplus co uk/tv 2022 | Discovery Channel UK. Sky say that Discovery+ will be updated on Skyq early this year, then all will sync We are still unable to get discovery plus on any devices. Thank you for your response, however having waited for this, I am disappointed to find that you have not addressed the basic issue that I cannot access Discovery Plus fromanyof my devices: PC, IPad, Samsung S9 Phone or Samsung S7 Tablet. Head to theAppsmenu on your Sky Q box. What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. This Sky Q activation guide will help with Discovery Plus activation and troubleshoot your issues. It might be the reason why your Discovery Plus isnt working. You can view all the details on contacting Disney+ right here. Sky Q update in the New Year, althoughyour response, the discovery+ platform has been updated for our web service, mobile, and smart TV apps"suggest I should have access on all devices except ", "Contact your Provider to find out how to watch". Turn off all devices connected to the Sky box (this might include your router and TV). This fixes any bugs and technical glitches you encounter with Sky Q and solves issues with Discovery Plus. Using a mobile device or PC, open your browser. If the internet is stable, it is not the reason for facing this issue. After logging in, head to this pairing page . Press and hold the power button for a minute. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. See our Privacy Policy for more information. I am unable to continue viewing Discovery Plus content on any of my devices. Test to see if Disney+ is now working. 3. 2. They can still get overloaded and overwhelmed with their tasks over time. While unplugged, press its physical power button for 30 seconds. You can continue using your account - and you can now watch sports too. You need a stable internet connection to use Discovery Plus on Sky Q. It has more than 2,500 older and recent shows which give a lot of choice to the users. Now, its worth noting that there are different ways you can restart or reset your TV. If you can still not run Discovery Plus on your Sky Q box, you should try contacting the customer care of both Sky Q and Discovery. Select Network and ensure that you have a strong internet connection. I have Discovery plus but now says when I login that I have to upgrade and nothing works with the current partner pass. Now, check if you can stream on your Discovery Plus app again. Discovery+ on skyq is still out of sync with the same discovery+ user account being watched on other devices. Create an account to follow your favorite communities and start taking part in conversations. Please help. Can anybody help me? Make sure you've followed all the instruction steps on our Subscribe to discovery+ article. Put the onus on discovery to sort it out. Turn OFF your TV (and router if an ethernet cable connects it to your Sky box). If the internet is stable, it is not the reason for facing this issue. 3. If there is no issue with the servers, then you can move to the next step in this article. "Contact your provider to find out how to watch". Switch your devices back on. To log in to your Sky Q set-top box, do the following. The OP is already Activated. Now, download and install all the updates available here. You need a stable internet connection to use Discovery Plus on Sky Q. Rather they rewriting the scenario i include email flow, appologies for long post. See how to get discovery+ on Sky Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. P.S. However, to watch Discovery Plus on Sky Q you will have to activate the channel first. Was there ever a solution. Not familiar with what that is? Discovery, Inc. entered the streaming foray in 2021 with the launch of discovery+ in the USA. 4. Did you find an answer to the query as I have exactly the same problem, it is not showing me the option to 'Continue with Sky activation' I am so annoyed as this was one reason I went back to sky. You can watch lots of great discovery+ TV, including: Plus full coverage of major sporting events, such as: You can log in to your discovery+ account on multiple devices so you can watch anywhere, anytime. Once the website loads, tap the GO option in the middle of your screen. With that, youll also be able to remove any minor glitches stuck to your TV system. So did you have to set up a Discovery account as well? Now, on your phone or computer: 5. Ensure that your device is connected to a stable Wifi. Press question mark to learn the rest of the keyboard shortcuts. All Rights Reserved. Disney Plus Not Working on Sky Q? Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year. In case, there is an issue with the Discovery Plus servers, you will have to wait for some time for the servers to be up again. You should check your internet speed. (EASY FIX! Posted by a Superuser, not a Sky employee. To do so, follow the steps given below-. Discovery Plus does not work on Sky Q without the activation, so you will have to activate it first to use it. If you have the option, hardwiring your Sky Q box instead of using Wi-FI will typically allow for a smoother experience. Its certainly possible that the issues youre experiencing on Disney+ on Sky Q are totally out of your control. How Do I Activate Discovery Plus on Sky Q? A place to discuss the discovery+ streaming service! 2022 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. 6.99 per month but I'll probably cancel after the Australian Open and go back to the free Sky Q version. You have entered an incorrect email address! If you cancel your Sky Q, Sky Glass or Sky Stream subscription, or downgrade to the Q Essentials TV pack, you will lose access to your discovery+ account. Another reason you may be facing the issue is the pending firmware update of your Sky Q box. Go to the apps rail, select discovery+, and then select Sign In. iTech Hacks 2023 - All Rights Reserved. Wondered why it was asking me to activate on sky q. Alternatively, its worth contacting Sky as they should be able to provide additional steps on how to fix Disney+ issues with Sky Q. just had sky fitted yesterday. Is this your 1st time trying to use Discovery Plus on your Sky Q? Save my name, email, and website in this browser for the next time I comment. 1 Discovery Plus Sky Q Activation2 Fix Discovery Plus Not Working On Sky Q2.1 Activate Discovery Plus On Sky Q2.2 Check Servers Of Discovery Plus 2.3 Power Cycle Your TV2.4 Check Internet Connection2.5 Update Sky Q Box2.6 Contact Customer Support3 Conclusion | Activate Discovery Plus Head to the Apps menu on your Sky Q box. And while thats somewhat true, its not entirely accurate. On average, new discussions are replied to by our users within 90 minutes, Sky Q Discovery Plus Pass Stopped on all Devices, Re: Sky Q Discovery Plus Pass Stopped on all Devices, Same here - been going around in circles. Don't forget to activate your discovery+ account once you've signed up. As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. Fix Discovery Plus Not Working On Sky Q No content as yet seems to be a placeholder. You won't be able to log in to the app until you've done this, and might see a message asking you to upgrade your pass. If the servers are down, then Discovery Plus may not work on Sky Q. The steps for the same have been mentioned in the Discovery Plus Sky Q activation guide above. Method 3: Refresh Your Disney Plus App. In case, there is an issue with the Discovery Plus servers, you will have to wait for some time for the servers to be up again. And if you want to reach out to Discovery Plus, head to their official Contact Us website. Once you do that, unplug your TV from the power source. Media/PR: If you represent a media or PR company and would like us to review a product or send us a press release, please do get in touch via the email listed below. Eurosport 1&2 now appearing under channels in app on sky. Disney Plus Informer (DisneyPlusInformer.com) is an unofficial fan site and is not endorsed, moderated, owned by, or affiliated with Disney in any capacity. Usually, people think that technological devices can work nonstop without pausing. SelectSetupand thenSoftware download. So dont worry if you only see a QR code when clicking Discovery Plus. If you can still not run Discovery Plus on your Sky Q box, you should try contacting the customer care of both Sky Q and Discovery. Note it down. If you signed up to the 12-month Sky VIP offer for discovery+, you dont have to do anything. Login in with your Sky account on the page. 1. So if you still cant use the Discovery Plus app. Now, on your phone or computer: 5. Welcome to the Digital Spy forums. any help would be appreciated! Once you do that, unplug your TV from the power source. On the next page, select the option forContinue. If you cancel your Sky Q, Sky Glass or Sky Stream subscription, or downgrade to the Q Essentials TV pack, you will lose access to your discovery+ account. Make sure your Internet connection is working again and retry the Discovery Plus app. But luckily, there are many 3rd party websites that you can use to. Another troubleshooting step to follow is to power cycle your TV. I have the same issue. On your Sky device, go to apps and open the discovery+ app. Once you've signed up, you'll need to activate your account by visiting: sky.com/discoveryplus-activate. Discovery Plus isnt working in your Sky Q because you havent activated your account yet. Its time to contact your service provider. And to answer that, heres a table that shows. You will see a 6-digit pairing code on your Sky Q box. Input the code you see on your TV to the website. Don't forget to activate your discovery+ account once you've signed up. Type 0 0 1 and then select to open the hidden menu. If you notice youre NOT connected to your Wi-Fi, be sure to connect. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows If all else fails, giving your router a reset is always worth a shot to try and resolve Sky Q Disney+ issues. Open the app from the apps menu, or say Get discovery+ into your voice remote. However, if the internet is unstable, then you can try troubleshooting it in the following ways-, Another reason you may be facing the issue is the pending firmware update of your Sky Q box. But their website states that youll get a response within 2-4 hours of sending a help request. Want to know more about this website and me? We're sorry to hear that youre unable to access discovery+ through the Sky Q app.Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year.As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app.
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