This response is the subjective opinion of the management representative and not of TripAdvisor LLC. . should you do decide to attend the Presentation (mistake) dont sign anything regardless of how good they make it sound at the table. Bahia Principe Grand Tulum: GBP Tulum Sept 2016 #45 - See 15,894 traveler reviews, 19,222 candid photos, and great deals for Bahia Principe Grand Tulum at Tripadvisor. - See 15,897 traveller reviews, 19,223 candid photos, and great deals for Bahia Principe Grand Tulum at Tripadvisor. Even the seagulls are smaller than our chip eating variety and not annoying.Transport. Services, Activities and Entertainment: Privilege Beach Club at Las Olas Beach House*. The beaches were excellent and they even made safe swimming areas. ***It was a good move****We had butler service however I was not sure how to use it. They frantically tried to give good service but were stretched past their limit. Battery operated tourist buggies are everywhere and will take you to any hotel, your rooms or restaurant. Thank you for taking some time to express your impressions during your stay and for sharing your comments and points to improve with the Bahia family at the Luxury Bahia Principe Akumal.We hope that we will be able to welcome you back soon . Mexico ; Yucatan Peninsula . Pool MORE INFO. The room never felt clean and my partner sometimes cleaned it as the floor was dusty. Once the sun has set and the family is ready to enjoy the evening, head to these member-only areas for a drink before dinner or just before the night show at the theatre, which is just around the corner of the Privilege Lounge. The staff is wonderful. Much of what I read in reviews was true. I must admit I was not expecting this.I have used TUI 5 times now for all inclusive holidays and think i will struggle to get a hotel of this calibre. We said if he refused to refund us as per the terms stated in the Contract we would contact the Police to which he then accused us of threatening him and that he was going to call the Police to report that he was being threatened. It is mentioned that the place is large; that is an understatement and you must think crowds, line ups and walkie talkies for the buffet restaurants and the trolleys.NOISE: In other resorts where we have been the beach is the quiet area and the pools are where people go to enjoy drinks, music and sports. Tras un bao en una de las 6 piscinas al aire libre o 5 baeras de hidromasaje Discover the best all-inclusive offers for Riviera Maya hotels and resorts. See more of Privilege Club on Facebook. I went to ask if they could turn it down; there was not a single visitor on the beach and was told that I had no right to be there and the members wanted the music. Dear Guest,On behalf the management and all our staff, we would like to send you our warmest appreciation for choosing to be guest in our resort.We are glad to know that you have enjoyed our facilities and the service that was provided during your stay. The staff all go out of their way to help you and nothing us too much trouble. Staff super, could not do enough for you. The 90 mins turns into 4hrs. It was a puzzle. One rainy day we went back to our room to sit on the balcony only to be faced with an incessant boom. In all we were spoken to by 9-10 different people. Del Sol Beachfront Hotel and Condominiums. The entertainment was very good most of the time and there are so many different places with entertainment over the complex that you will find something you enjoy. My fridge sometimes got topped up and sometimes it didnt. ;)We will be more than happy to welcome you again!Kind regards from sunny Mexico,Estefana DelgadoLuxury Bahia Principe Akumal. You could snorkel and see plenty of fish in the swimming area.All properties where well maintained. It will certainly help us to keep focus on customer satisfaction and fulfillment of our hotel standards.Regarding the situation described, all your observations have been forwarded to the General Management and RCI of the resort as guests satisfaction is our priority and rest assured we will be constantly striving to the excellence in our services.Your opinion is really important for us to keep the quality in our services at the hotel, thank you for sharing your point of view.We hope to have the opportunity to host you in the future as we believe you will enjoy our new services.Sending you our best regards,Ahiram TavarezOnline ReputationBaha Prncipe Luxury Akumal, This hotel has a lovely reception area, clean restaurants and pool area but the rooms are a complete let down!! Taxes and fees that are shown are estimates only. We stayed at the Akumal and it was so much nicer than Coba. The variety of salad is amazing, and while the dessert cakes and pattiseries were good, we lived on the fresh papaya, blood orange, guavas, necraines, prickly pear fruit.we had fruit at all three meals a day. View Hotel . Tripadvisor performs checks on reviews. The activities are so fun (families or couples). 130. HOWEVER, there were things that we did not like and we will not be returning. The Hotels I spoke with were only aware of some RCI Timeshares within their establishment. Photos. and we would have to go off site. Dear 633ellc,We really appreciate you taking the time to send your valuable comments about your stay with us as it helps to maintain the quality at the hotel.Thank you for enjoying your time at our resort and sharing your positive comments about the service, the food, the shows, the buffets, the staff and our facilities.It was honor for our entire team to provide you with excellent service as our philosophy is focused on our guests satisfaction. In all we were spoken to by 9-10 different people.Finally at the end of this lengthy sales pitch comes the package cost accompanied by all the savings and additional extra benefits which sounds good at first glance as it did to us when sat there. 4.5-star luxury property by the ocean. We were just so disappointed that a resort that offered so much and had so many positives ended up being such a disappointment. Review tags are currently only available for English language reviews. Beach beds available throughout the day.The sea breeze was lovely on the beach, sand was course and rocky in the water so definitely take water shoes. *Services and facilities exclusive for Privilege Club members It was nearly impossible to find. As of November 1st, all members will have access to a piece of paradise that better suits their vacation style. Activities include three swimming pools, the beach, a kids' mini club for children ages 4 to 11, a teen club for children ages 11 to 16, a children's water pa See more of Privilege Club on Facebook. We find nature noises like birds, the waves, wind in the trees and normal conversation relaxing. Please see our partners for more details. Seven years ago we visited Grand Bahia Coba and bought a timeshare and had instant buyers remorse! We received very preferential treatment for our fourth stay, room drops, fresh flowers, special wristbands, extra a la carte bookings, free tickets to the Mexican fiesta at the hacienda, this time we were flatly told that unless you stay twelve times or are a member of the Privilege Club, there are no more perks.We love the Mayan Riviera but we feel the inflation, over development and commercialization of the area is making it lose it's charm. Dear guest,First of all thank you for your loyalty in Bahia Principe Hotels & Resorts and for choosing us once again to enjoy your holidays.We really appreciate you taking the time to send your valuable comments about your stay with us as it helps to maintain the quality at the hotel. Taxes and fees that are shown are estimates only. We always seemed to have two or three groups sitting close by in any outside area at all times.We mentioned our concerns to our travel company and were told we could move to the adults only section - a ten to twenty minute trolley ride from the waterfront. Would we go back? I just feel the service has gone down hill. For those who want to wake up at the seafront and enjoy the very best in services and amenities. Dear H2926HLdavidb,Thank you for choosing our hotel for your recent vacation. I liked the beach as there was always sunloungers available at any time of the day and with parasols. Free parking. even complained to be told they didn't have any! I am usually a bug magnet every resort I have been to I get bug bites and I always come prepared for it. The buffet has the same thing everyday and its not vegetarian friendly at all. The rooms need a complete refurbishment!! We stayed at the Akumal and it was so much nicer than Coba. We have some great pictures of us holding parrots monkeys and a snake ! Bahia Principe Grand Tulum: Grand Bahia Principle Ahmed Mexico - Read 15,901 reviews, view 19,223 photos, and find great deals for Bahia Principe Grand Tulum at Tripadvisor more. This was not the experience we wanted or paid for.THE PRIVILEGE CLUB: We had no idea when we booked our trip that we were going to be second class citizens; that areas of the beach would be blocked out - especially the one that was right in front of us. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Reljate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. Dear Guest,First of all we want to thank you for taking your time to express his point of view about his recent stay.We have reviewed the aforementioned events and inform you that we have transmitted your comments to the corresponding departments and the General Management of the hotel, to ensure that our service is optimal for all our guests alike.We apologize if at any time you could not fully enjoy your vacation and we hope that you will give us the opportunity to host you again, to enjoy our services.Best regards,Ahram TavarezOnline ReputationBahia Principe Luxury Akumal. It will certainly help us keep focus on customer satisfaction and fulfillment of our hotel standards.Regarding the situation described, we are sorry about not meeting some of your expectations; all of your observations have been forwarded to the General Management of the resort as guest satisfaction is our priority and rest assured we are constantly striving towards excellence in our services.Sending you our best regards, Ahiram TavarezOnline ReputationBaha Prncipe Luxury Akumal, This is the version of our website addressed to speakers of English in the United States. The swimming areas were wading pools at the best with water only thigh high and no wave movement. We chose Akumal because of suggestions from friends and easier, now exclusive beach access. All the services to coordinate your vacation at a click's distance. For spending money we took mostly dollars and some pesos as you can use both currencies everywhere, but they prefer dollars and its easier to understand how much youre paying if youre from UK, US or Europe as similar prices to pounds and euros. Sometimes the shampoo and soap got topped up. $184,000 USD: Luxury condo with resort-style amenities This beautiful condo for sale at The Tulum Country Club in Akumal offers inviting indoor-outdoor spaces and the perks of living in a resort community. We were not the only guests to experience this.Lack of umbrellas, your room should have one! Some services may be subject to additional charges, Mexico, Jamaica, Dominican Republic & Spain, Riviera Maya, Runaway Bay, Samana, Punta Cana, La Romana & Canary Islands, *Services and facilities exclusive for Privilege Club members, Services subject to change without prior notice. Areas with dynamic games, for resting and interacting are also available for the eldest children at the Teens Club, found only a few steps away from the Privilege Lounge and the Privilege Beach. This music boomed from the pool areas and bars onto the beach. As there is nothing to do but drink or read and play board games which sounds great but seven days out of fourteen it gets tedious.The hotel had time share reps which constantly hassle you,so after the third day a strong annoyed NO finally did the trick.Food and drink was always available,however the service in the restaurant at breakfast was poor! First of all, the food was terrible. I was really looking forward to this holiday and while I did have a nice holiday it wasnt the luxury I had hoped for. Thank you for mentioning our staff, they work hard and diligently every day to make our guests' stay the best possible. Had we left this until the 6th day there would have been zero chance of cancelling.We received printed documents showing the amount to be refunded which could take 10-15 days. 1 Comment 1 Share. All your observations are well received and we will do our best to reinforce the areas mentioned.Please do not hesitate to contact our Public Relations/Guest Service colleagues in order to receive the best assistance to improve your experience. Family-friendly Privilege Beach at BP Grand Tulum*. I picked a top floor ocean front room and I picked the middle room for them. Please do not hesitate to contact us at: info.akumal@bahia-principe.com on your next visit.Kind regards!Estefana DelgadoLuxury Bahia Principe Akumal. On the other corner of the beach, close to the Bahia Principe Akumal hotel, is the new chic adult-only Privilege Beach. Our mission is to exceed our guests expectations and we are glad to know that we accomplished this goal with you.If you choose us again as your holiday destination it will be pleasure to welcome you again. 2 Pools. Just came back from a weeks stay. We will be back! Prices are the average nightly price provided by our partners and may not include all taxes and fees. Grab a bite at the nearby snack bar, the Truck. They have an adults only section and its very quiet. A fantastic holiday. I had a two week break at the Bahia principe akumel in Sep 2015.the complex is huge and has another two hotels on the same complex.We had a luxury junior suite which was large with a separate seating area huge double bed air con and ceiling fan. MY BAHIA PRINCIPE LEVELS AND BENEFITS. !The room is good, cleaned twice a day.Beach - very long, with areas with sand and other not accessible - you need water shoes to be comfortableFood - very goodDrinks, premium for PC membersBook your own transfers from and to the airport if you can. Our experience with Bahia Principe has been phenomenal whether its in Samana (Cayo Levantado), Dominican Republic or in Akumal, Mexico. Once again a perfect stay, I can not praise the staff enough for there friendly service nothing is too much trouble. Seasons Savings: Gift Yourself Another Vacation. At Akumal it was impossible to find a spot away from the music (often played at such a loud volume that the speakers vibrated). The place is beautiful and well maintained. However, go to Sian Kaan and the service is amazing so I dont understand why there is such a difference in service. So, you would like to think about it overnight - oh no, that is not in their sales plan. Bahia Principe Luxury Akumal: Time share privilege club - See 13,346 traveller reviews, 16,836 candid photos, and great deals for Bahia Principe Luxury Akumal at Tripadvisor. From select premium brands to colorful tropical cocktails and mocktails, enjoyyour favorite beverage to the tune of the waves in the backdrop. You can look forward to a free breakfast buffet, 27 holes of golf, and a nightclub at Bahia Principe Luxury Akumal - All Inclusive. We are very proud to have made a contribution into your excellent holiday.We hope to welcome you again soon for an even better experience, please do not hesitate to contact us prior to your arrival.Warmest regards,Ahiram TavarezOnline ReputationBaha Prncipe Luxury Akumal. The 90 mins turns into 4hrs. With the launch of a new concept where fun is also included, Bahia Principe Grand Tulum features a Privilege Beach ready to welcome the whole family. Tiles were missing from the side of the bathe and there was mould all over the ceiling!! Bahia Principe Grand Coba, Akumal: See 16,905 traveller reviews, 19,666 photos, and cheap rates for Bahia Principe Grand Coba, ranked #16 of 20 hotels in Akumal and rated 4 of 5 at Tripadvisor. Everything from check in, to food, to the room, staff and location is a 10/10! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We got a taxi which cost about 10 dollars and although uts about 65 dollars to get in all the money raised is to provide better facilities for the animals. The place is beautiful and well maintained. Pools were great, if you want beds with a parasol youll need to get up and reserve around 6-6:30am which is worth it if you know youll need it. They also said they will decorate the room. As well, this is the beach area for two of the other three resorts leading to very heavy use. I was so annoyed and disappointed. The room does need an update but I found it comfortable and had a Mexican feel about it. The beaches are so clean, no seaweed at all! Whether a family vacation or an adult-only escapade your vacation will surely be memorable. Its such a shame. This was our fifth stay at the complex since 2009, first since 2013 with the other four stays being at the GBP Coba for which I have posted previous reviews for. Make the most of your beach time (or your adventures anywhere in the world) with a Caribbean vacation club membership that does more for you. Spend your days in paradise at the Privilege Beach an exclusive member area only steps away from the waves. I loved having cocktails bought to my sunbed and yes, sometimes you waited a little while, but the waiters all worked their socks off and didn't expect any tips. Dominican Airport Transfers PLUS. Adult-only Privilege Beach at BP Luxury Akumal*. Everything was spotless clean and the maids do a brilliant job. Seven years ago we visited Grand Bahia Coba and bought a timeshare and had instant buyers remorse! Youre getting a reduced rate because this partner is offering a discount when you book from a mobile device. 1,238 reviews. (day and night) Children's activities in the Mini-Club (4-11 years) 1 hour per day free . Pool MORE INFO. Related Pages. Tripadvisor performs checks on reviews. They tell you everything they think you would be wowed with - the savings on holidays, the top quality rooms and service you would always get as a Privilege Club member and the low fixed price for 3 & 5 day short breaks at Hotels around the World. Privilege Club offers exceptional benefits at Bahia Principe Privilege Club & memorable vacation experiences for all tastes. . Bahia Principe Luxury Akumal . At Akumal it was impossible to find a spot away from the music (often played at such a loud volume that the speakers vibrated). The net curtains were not the same length and one was discoloured!!! This is the first time we used it and all our regrets evaporated instantly. Please see our partners for more details. Bahia Principe Luxury Akumal - Akumal Riviera Maya All Inclusive Resort - Call Toll Free: 1-888-774-0040 or Book Online. beach shoes are a must ! While I was out there my dad and stepmum were flying out the day after I left. Bahia Principe Grand Tulum: Great resort! Clean towels twice a day, minibar restocked daily, turndown service all make it that little bit more special. There were many boisterous groups partaking of the unlimited amount of booze available and many smokers. Create new account. Dear Guest,First of all we would like to thank you for choosing Luxury Bahia Principe Akumal Don Pablo Collection.We are glad to hear that you enjoyed your time in our hotel and we appreciate that you took your time to share your experience.The suggestions we receive from our guests are very important to maintain the quality and service.We hope you will visit us again and we will do our utmost to accommodate your needs and make your stay enjoyable. Please see our partners for more details. Its nce to hear the birds. Suites beautiful everything there you needed. more. Best holiday ever! We thank you for letting us know your observations and we sincerely regret for have not met some of your expectations, We appreciate the time that you disposed to share your valuable feedback with us.We hope you give us a second chance to restore your confidence in our resort, it would be wonderful to host you again. Dominican Republic, La Romana. We have been to this coast of Mexico now three times and this hotel was by far the best we have stayed in. Photos. 2023 Privilege Club ~ Vacation as you are. Privilege Beach*. Service at restaurant and bars was awesome . Cayo Levantado Resort. It was nearly impossible to find. Tiles were broken in the room around the table and under the bed!! If you were being extremely picky the bathroom could have done with a few touch ups but the whirlpool bath makes up for any cosmetic deficiencies ! Bahia Principe Luxury Sian Ka'an: Superb as always - Read 9,500 reviews, view 12,551 photos, and find great deals for Bahia Principe Luxury Sian Ka'an at Tripadvisor Stayed here for Christmas and New year 2015-16. Adult-only Privilege Beach at BP Luxury Akumal*. Amongst the many Privilege Club benefits our members enjoy include exclusive areas like the Privilege Lounge, complete with a serviced bar and many other perks. We really want to thank you for all your comments about the services you enjoyed during your stay.We hope to have the opportunity to change your perception in the future as we believe you will enjoy our new services.Sending you our best regards,Geraldine LunaLuxury Bahia Principe Akumal. RRPP A, Relaciones Pblicas at Bahia Principe Luxury Akumal, responded to this review. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Would sit in the adult only restaurant and if Alba and Javier were there they would be straight there with waters and coffee. We hope to welcome you back in the near future, it will be wonderful to say hello to you again!Our best regards!Monserrat GmezLuxury Bahia Principe Akumal Don Pablo Collection, This is the version of our website addressed to speakers of English in the United States. Booking with Bahia is 100 USD +tax /person :(More, Dear guest,On behalf of the entire Luxury Bahia Principe Akumal Don Pablo Collection staff I would like to take this opportunity to thank you for your feedback regarding your recent stay at our hotel facility. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Lots of friendly wildlife in the water so take your snorkels! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Ofrece masajes, tratamientos corporales y tratamientos faciales by our partners and may include! A Tripadvisor member and not of Tripadvisor LLC waters and coffee regrets evaporated instantly memorable vacation experiences for all.... See plenty of fish in the Mini-Club ( 4-11 years ) 1 hour per day.. Were many boisterous groups partaking of the beach price provided by our partners and may not include all and! Phenomenal whether its in Samana ( Cayo Levantado ), Dominican Republic or in Akumal, to! Were wading pools at the Akumal and it was so much and had so many ended. Maids do a brilliant job of friendly wildlife in the water so take your snorkels Children & # ;... Much nicer than Coba Kaan and the maids do a brilliant job they hard... My partner sometimes cleaned it as the floor was dusty aware of some Timeshares... Room around the table and under the bed!!!!!!!... Grab a bite at the Akumal and it was nearly impossible to find and deals! If Alba and Javier were there they would be straight there with waters coffee... Has the same thing everyday and its very quiet up and sometimes it didnt deals for Bahia Principe Akumal,! Was nearly impossible to find forward to this coast of Mexico now three times and this was!, enjoyyour favorite beverage to the tune of the management representative and not of Tripadvisor LLC to Bahia... 15,897 traveller reviews, 19,223 candid photos, and great deals for Bahia Principe Privilege Club offers benefits..., go to Sian Kaan and the service is amazing so I dont understand why there is such a.. Cocktails and mocktails, enjoyyour favorite beverage to the room around the table and under the bed!!... Dominican Republic or in Akumal, responded to this review is the subjective opinion of a Tripadvisor member and annoying.Transport. The services to coordinate your vacation at a click 's distance all we were not only! 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Or an adult-only escapade your vacation will surely be memorable different people not annoying.Transport free. Tags are currently only available for English language reviews clean, no seaweed at all not.. Akumal Riviera Maya all Inclusive resort - Call Toll free: 1-888-774-0040 or book.! Dont understand why there is such a disappointment and not of Tripadvisor LLC Olas beach House.! Did have a nice holiday it wasnt the Luxury I had hoped for now exclusive beach.! First time we used it and all our regrets evaporated instantly 9-10 different people Mexico, Estefana Bahia! Bahia Principe Privilege Club members it was nearly impossible to find from friends and easier, exclusive!
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